topic Re: ElasticSearch and Dynatrace Dependency in Dynatrace Managed Q&A

ElasticSearch and Dynatrace Dependency

Suryanto_1 — Mon, 26 Feb 2024 14:49:12 GMT

We recently face issue that the dynatrace services fail to come up because of elasticsearch NFS mount point or repo isnt available or not able to connect.

Similiar to this one "https://community.dynatrace.com/t5/Dynatrace-Managed-Q-A/Managed-Cluster-backup-to-NFS/td-p/125499"

The things that baffles us is

1) Why would a backup mount point be a depdency and cause the Dynatrace not able to start up?

2) The logs also arent useful to tell us or pinpoint us the possible cause despite a SEVERE error.

3) More frastructing when you ask support for KB to troubleshoot such issue it doesnt appear there is one or they are not aware of one.

Re: ElasticSearch and Dynatrace Dependency

PacoPorro — Thu, 22 Feb 2024 12:22:57 GMT

Do you have the node cluster installed with Elastic in NFS drives?
Because this is far from being recommended.

https://docs.dynatrace.com/managed/shortlink/managed-requirements#supported-file-systems

Re: ElasticSearch and Dynatrace Dependency

Suryanto_1 — Fri, 23 Feb 2024 01:59:32 GMT

@PacoPorro .We did follow the recommendation.

The NFS file systems is meant for backup purposes. It isnt our primary storage.

Re: ElasticSearch and Dynatrace Dependency

PacoPorro — Fri, 23 Feb 2024 12:14:20 GMT

Backup NFS drive is not a dependency to start Dynatrace.