topic problems with detecting java processes in Dynatrace in Dynatrace Managed Q&A

problems with detecting java processes in Dynatrace

Lener — Fri, 08 Mar 2024 09:40:48 GMT

There is a server with Windows Server 2019, which has 3 processes in Java that has version 21, and the problem is that Dynatrace is not detecting the 3 processes, it only detects one of the 3 processes, but does not provide information such as startup time. The response only gives us basic information, the agent was reinstalled but it still fails to detect them and the dynatrace process detects it as jave version 19.

Re: problems with detecting java processes in Dynatrace

AntonPineiro — Thu, 07 Mar 2024 16:10:28 GMT

Hi,

You can create simple or more complex rules for Process group detection.

Best regards

Re: problems with detecting java processes in Dynatrace

Lener — Thu, 07 Mar 2024 16:58:38 GMT

9 days ago the server had only one Java process with version 19 and in Dynatrace it did display the process with all the details showing its response times.
The client added 2 more Java processes directed to other ports, according to what they indicated this was to balance the load and not just be centralized in one, from that moment on Dynatrace only detected one process and the metrics it shows are limited.

Re: problems with detecting java processes in Dynatrace

AntonPineiro — Thu, 07 Mar 2024 17:22:36 GMT

Hi,

I would try to create a Advanced detection rule to split that single process into three, base on metadata OneAgent is taking about that process.

If you provide details about Java process metadata, maybe someone can help here.

Best regards