topic Re: What is effect Dynatrace and Agent has difference older than 20 versions? in Dynatrace Managed Q&A

What if there's a difference of more than 20 versions for Dynatrace and OneAgent?

AskMe-Solutions — Thu, 25 May 2023 07:42:11 GMT

If Dynatrace Managed and OneAgent versions difference is older than 20 versions.

What has an effect occurring on Dynatrace or monitoring?

Re: What is effect Dynatrace and Agent has difference older than 20 versions?

ChadTurner — Wed, 27 May 2020 12:48:29 GMT

From my understanding, Dynatrace only allows you to be 1 year out of compliance when it comes to the oneagent version, after that 1 year, you will be forced to update. If you fall out of compliance, you will not benefit from any new features/releases

Re: What is effect Dynatrace and Agent has difference older than 20 versions?

AntonioSousa — Wed, 27 May 2020 13:36:02 GMT

Version 1.169, launched june 6th last year, would probably be the last one supported at the moment.

But in my list, I can only go back to 1.171.

Re: What is effect Dynatrace and Agent has difference older than 20 versions?

Julius_Loman — Wed, 27 May 2020 20:58:06 GMT

It's just Dynatrace might not give you any support if anything goes wrong on that host if OneAgent is older than 1year. Most likely older agents will still work, but it is not guaranteed.