topic Re: RE:Login problem in Dynatrace Managed Q&A

RE:Login problem

dhham — Thu, 14 May 2020 05:25:00 GMT

Hello there,

I tried to login to the dynatrace but I couldn't login as below.

How long do I wait for connection will be terminated or is there anything I can do on ssh environment?

Thank you .

Regards,

Julius_Loman — Thu, 14 May 2020 07:51:10 GMT

This is a feature recently introduced in Dynatrace Managed (v190):
https://www.dynatrace.com/news/blog/additional-security-with-enhanced-access-control-in-dynatrace-managed/#control-the-number-of-concurrent-sessions-per-user

Your cluster administrator has set the restriction to number of concurrent logins. You have to reach to your cluster admin to either close your sessions or increase the number of concurrent sessions.

dhham — Thu, 14 May 2020 08:46:10 GMT

Hello Julius,

Thank you for your comments.

I tried to set up to concurrent logins with 1 user and 1 admin and closed browser.

Then login in it again but still same messages above.Do I have to wait for 15 min? Or

How do I login in it again? I should reboot the system?

Regards,