topic Re: Installing dt-cluster over VPN portal web in Dynatrace Managed Q&A

Installing dt-cluster over VPN portal web

jose-antonio_ra — Tue, 11 Aug 2020 12:51:45 GMT

Hi all.

I am installing DT managed with 3 nodes, and to connect to the client's network I do it through a Pulse Secure web portal. And I have had a problem, when accessing the URL of the cluster and logging in, the page does not load.

I think the PULSE is acting as a proxy and replaces part of the URL string

Has anyone solved something like this? Would I have to touch the nginx configuration?

thanks in advanced.

Jose A

Re: Installing dt-cluster over VPN portal web

Radoslaw_Szulgo — Tue, 11 Aug 2020 13:03:50 GMT

No matter what Proxy/LB/VPN is used ... you have to ensure that this is rewriting all requests as they are to reach to Dynatrace Manged nodes.

Check Pulse configuration if it's doing so. Request should end at

https://<your-cluster-hostname>:443

Re: Installing dt-cluster over VPN portal web

jose-antonio_ra — Tue, 11 Aug 2020 13:52:38 GMT

thank you @Radoslaw S.

dumb doubt...

https://my-cluster-hostname:443

may be like

https://mlv569.dynatrace-managed.com:443

Re: Installing dt-cluster over VPN portal web

Radoslaw_Szulgo — Thu, 13 Mar 2025 09:13:06 GMT

IF https://my-cluster-hostname:443 will redirect to https://mlv569.dynatrace-managed.com:443 - it should work.

Re: Installing dt-cluster over VPN portal web

jose-antonio_ra — Tue, 11 Aug 2020 15:16:11 GMT

This is the configuration:

but it does not work..

Can anyone help us with this configuration?

I have no knowledge of PULSE

Re: Installing dt-cluster over VPN portal web

Radoslaw_Szulgo — Tue, 11 Aug 2020 16:12:50 GMT

Maybe it's proper. It's anyway controlling just the access to the server. You still need to have a network connection between Pulse and Dynatrace Managed.

What specifically is loading? Can you check in the browser if you wait for Pulse response or Dynatrace Managed?

Re: Installing dt-cluster over VPN portal web

jose-antonio_ra — Wed, 12 Aug 2020 07:11:54 GMT

This is the browser log. I don't understand the answers, can you help me?

Thank you

Re: Installing dt-cluster over VPN portal web

Radoslaw_Szulgo — Wed, 12 Aug 2020 10:09:29 GMT

Indeed looks like something is there in between that blocks connection. Don't know how can I further help you, sorry. If I were you I'd contact with Pulse so they can help you set this up.

Re: Installing dt-cluster over VPN portal web

jose-antonio_ra — Wed, 12 Aug 2020 10:12:44 GMT

Thank you very much for your help.

best regard

Jose A