topic Dynatrace Platform login issue with the Cluster upgrade in Dynatrace Managed Q&A

Dynatrace Platform login issue with the Cluster upgrade

Babar_Qayyum — Mon, 10 Mar 2025 08:04:01 GMT

Dears,

We have recently upgraded the Dynatrace Managed Cluster to version 1.308.70.20250226-173541, and we have received sporadic complaints from users regarding login issues. The Cluster is integrated with Active Directory. Has anyone else encountered a similar problem?

It has been observed that after removing the user from the CMC user account, the user can login successfully again.

Regards,

Babar

Re: Dynatrace Platform login issue with the Cluster upgrade

MaciejNeumann — Tue, 25 Nov 2025 12:47:56 GMT

Hi @Babar_Qayyum,

Does the issue still exists? I went through some of our internal resources, but I couldn't found any bug like this related to this version of Dynatrace Managed.

Re: Dynatrace Platform login issue with the Cluster upgrade

Babar_Qayyum — Mon, 01 Dec 2025 06:59:13 GMT

Hello @MaciejNeumann

Thank you. The problem was resolved.

Regards,

Babar Qayyum