Dynatrace Managed - Manage OneAgent config file - extensionsuser.conf

HambrockI — Fri, 12 Sep 2025 05:54:17 GMT

I need to elevate the CITRIX PowerShell SDK plugin by adding the following line to the extensionsuser.conf file on several windows servers which run the OneAgent.

elevated_privileges_extensions=[com.dynatrace.extension.citrix-vda:*]

This info is based on the following article:
Extension Execution Controller custom configuration — Dynatrace Docs

My main question is: Since this is a Dynatrace One Agent specific config file - is there any way to distribute this configuration file change/addition/setting using Dynatrace Managed?

I want to assert that the line is in there because otherwise, the Citrix-SDK Plugin can't be executed due to the fact that the "Local Service" is not able to perform the user elevation to the Service User that i need to use to perform the Queries against the CITRIX API.

I can contact my "Software Management" department for sure but they will ask me for a reason that this application config can't be set by myself.

Any help or insight greatly appreciated!

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Dynatrace Managed - Manage OneAgent config file - extensionsuser.conf