topic Re: How can i enable extension logs in Dynatrace Managed Q&A

How can i enable extension logs

skhamitkar — Wed, 29 Oct 2025 08:02:33 GMT

Dear community, Please let me know how can i enable extension logging in my environment.

Scenario: We have 2 envs prod and dr

In prod i can see the DB extension logs but in dr i cant. I want know how it would be enabled?

In DR i see something like this

When I click on the link highlighted I am getting 404 page not found

Re: How can i enable extension logs

AntonPineiro — Tue, 28 Oct 2025 07:45:11 GMT

Hi,

Can you go to log settings?

Best regards

Re: How can i enable extension logs

skhamitkar — Tue, 28 Oct 2025 13:47:27 GMT

This is from env where i can see extesion logs, suggestion is wrong

Re: How can i enable extension logs

AntonPineiro — Tue, 28 Oct 2025 16:08:08 GMT

Hi,

Idea is be sure you are using log monitoring v2.

Maybe this thread will helps.

Best regards

Re: How can i enable extension logs

skhamitkar — Wed, 29 Oct 2025 06:26:00 GMT

the article is about enabling logs hos, In my case i want to enable logging for extensions.
I want know if our prod env has extension logs then why dr(other env) is not having?

Re: How can i enable extension logs

AntonPineiro — Wed, 29 Oct 2025 07:47:34 GMT

Hi,

I think your enviroment is using Log v1 and extensions required Log v2. This is not host or extension stuff, it is tenant log version.

Before link can help to inentify if you are using Log V1 vs Log V2.

When your environment is using Log v2, you will be able to see extension's log.

Best regards

Re: How can i enable extension logs

skhamitkar — Mon, 03 Nov 2025 07:28:21 GMT

@AntonPineiro Could you please help identifiying which v2 logs enabling in my environment? Where can find the options?

Re: How can i enable extension logs

AntonPineiro — Mon, 03 Nov 2025 07:41:15 GMT

Hi,

You can check my before link or opening a support ticket.

Best regards