topic Re: Extension is not ingesting any data. in Dynatrace Managed Q&A

Extension is not ingesting any data.

gsaharan — Tue, 05 May 2026 12:13:57 GMT

Hi,

I have Python and ActiveGate at the latest versions, and still my SAP ABAP & GUI extension has stopped ingesting data. Can anyone please help me understand what should be checked to determine what caused this? I’m not even seeing any error dump either.

Re: Extension is not ingesting any data.

AntonPineiro — Tue, 05 May 2026 16:06:45 GMT

Hi,

You can check ActiveGate extensions logs.

Best regards

Re: Extension is not ingesting any data.

JohnHolland — Wed, 06 May 2026 10:43:32 GMT

Hello

Do you have a service account on SAP, may be worth checking that it isn't disabled.

John