topic What if Dynatrace Managed cannot communicate with mission control in Dynatrace Managed Q&A

What if Dynatrace Managed cannot communicate with mission control

nikolay_semeny2 — Tue, 03 Apr 2018 08:42:26 GMT

In some cases where we have security environments, we could ensure that dynatrace managed will be provided internet access even to needed IP addresses. That's why I have question: what if dynatarce managed will not be permitted access to mission control at all? Will dynatrace managed works or not, what limitations we will have in such case?

Re: What if Dynatrace Managed cannot communicate with mission control

Radoslaw_Szulgo — Tue, 03 Apr 2018 15:09:49 GMT

Updated August 11th, 2020
If Mission Control won't be available for more than 14 days, only overages (if allowed) will be disabled.

Re: What if Dynatrace Managed cannot communicate with mission control

dong_liu — Tue, 01 May 2018 00:38:16 GMT

is this configurable? for example, if a customer start with managed installed but turn off MC connection at beginning, and decide eventually turn it on later but do not want the monitor disabled after 14 days of disconnection. managed offline is another option, but it is my understanding you can not add the MC component to an offline cluster.

Re: What if Dynatrace Managed cannot communicate with mission control

vladislav_samoy — Fri, 01 Feb 2019 08:29:38 GMT

I would strongly suggest you to put this information to the email, where license has been sent to customer