topic Re: Export Dashboard from SaaS classic to Managed Latest in Dynatrace Managed Q&A

Export Dashboard from SaaS Gen 3 to Managed

Khejazi — Mon, 27 Jul 2026 12:47:52 GMT

Hello All,

Is there any way to export one new dashboard from Demo Environment for instance which is SaaS to Managed Dynatrace with Latest Dashboard?

For example, if I need one dashboard which is exist in the Demo env with classic view and I want to move it to Managed with latest view of dashboard, is that possible and how?

Re: Export Dashboard from SaaS classic to Managed Latest

AntonPineiro — Wed, 22 Jul 2026 07:14:22 GMT

Hi,

Do you want to migrate from new dashboard to classic dashboard?

Best regards

Re: Export Dashboard from SaaS classic to Managed Latest

Khejazi — Wed, 22 Jul 2026 07:33:48 GMT

No, from classic dashboard SaaS to new dashboard Managed

Re: Export Dashboard from SaaS classic to Managed Latest

AntonPineiro — Wed, 22 Jul 2026 08:00:00 GMT

Hi,

Managed dashboard is classic dashboard to me. Have you try to export and import?

Best regards

Re: Export Dashboard from SaaS classic to Managed Latest

Khejazi — Wed, 22 Jul 2026 08:02:18 GMT

Yes, and I am getting an error as shown below

"The dashboard could not be imported. Error: 400: Could not map JSON at 'tiles' near line 1 column 16234."

Re: Export Dashboard from SaaS classic to Managed Latest

AntonPineiro — Wed, 22 Jul 2026 08:38:19 GMT

Hi,

It can be multiple reasons. Could you try with a simple dashboard?

Just create a simple dashboard, a simple tile, export and import. Just to confirm dashboard can be export & import.

Best regards

Re: Export Dashboard from SaaS classic to Managed Latest

Khejazi — Wed, 22 Jul 2026 09:11:22 GMT

It can't be done with any dashboard.

Re: Export Dashboard from SaaS classic to Managed Latest

Khejazi — Wed, 22 Jul 2026 10:05:42 GMT

Seems no solution for this..

Re: Export Dashboard from SaaS classic to Managed Latest

AntonPineiro — Wed, 22 Jul 2026 11:19:20 GMT

Hi,

I would open a support ticket to confirm it.

Best regards

Re: Export Dashboard from SaaS classic to Managed Latest

Khejazi — Wed, 22 Jul 2026 11:58:40 GMT

Ok will do that and see..

Thanks

Re: Export Dashboard from SaaS classic to Managed Latest

dylan_taelemans — Wed, 22 Jul 2026 12:38:10 GMT

Hey @kherac,

Could you share the dashboard JSON?

Also, could you try the copy/paste method?

In the source dashboard:
Settings (of dashboard) → Configure more → Dashboard JSON → Copy

Then, in Managed, create a new dashboard and go to:
Settings (of dashboard) → Configure more → Dashboard JSON → Paste

This should display the validation error, making it easier to identify and fix the issue.

Re: Export Dashboard from SaaS classic to Managed Latest

Khejazi — Sun, 26 Jul 2026 09:39:00 GMT

Hi @dylan_taelemans ,

I have attached one of the json file that I need to export from classic SaaS to Latest Managed.
I have tried the copy and paste method but it did not work.

It seems the only solution is trying to do it manually using metrics

Re: Export Dashboard from SaaS classic to Managed Latest

dylan_taelemans — Mon, 27 Jul 2026 06:44:38 GMT

Hey @Khejazi ,

That JSON is from the SaaS 'Dashboards' app, not the SaaS 'Dashboards Classic' app.

Those are two different dashboard types. Dashboards created in the 'Dashboards' app can't be migrated to Managed because they can use Grail DQL queries and custom code, both of which are unavailable in Dynatrace Managed.

I thought you were referring to migrating a dashboard from the SaaS 'Dashboards Classic' app to Dynatrace Managed.

Re: Export Dashboard from SaaS classic to Managed Latest

AntonPineiro — Mon, 27 Jul 2026 08:26:15 GMT

Hi,

I had understood same, classic dashboard SaaS => classic dashboard Managed.

If you are talking about new dashboards, you need to create something similar in Managed, without DQL.

Best regards

Re: Export Dashboard from SaaS classic to Managed Latest

Khejazi — Mon, 27 Jul 2026 12:42:34 GMT

Thanks All