topic Re: Problem duration metric sorted by longest duration in Dynatrace Managed Q&A

Problem duration metric sorted by longest duration

Khejazi — Tue, 18 Aug 2026 08:19:12 GMT

Hi all,

I want to create tile in dynatrace managed dashboard to show top list of problems with longest duration in a specitic time of period sorted descendingly

Any support how to do this?

I tried to filter problems and sorted by duration and then pin to dashboard, but it is showing me a single value and i cannot configure it in Data Explorer.

Re: Problem duration metric sorted by longest duration

ChadTurner — Tue, 18 Aug 2026 13:11:00 GMT

If you are using the Gen1/2 Problem page and you save the tile, it will only save filter constructs and time frames, not sorting preferences on the table view. Additionally the tile will only show you a problem count. If you want a table version say a top 10 list, you will need to do this in the Gen3 UI with the new problems page:

Granted this is in a Scatter plot but you can put it into a table format, or even a record format.

Re: Problem duration metric sorted by longest duration

Khejazi — Thu, 20 Aug 2026 05:59:40 GMT

Unfortunately, i am using Dynatrace managed where I cannot write DQL , so I was playing with the metrics but could not reach to a solution

Re: Problem duration metric sorted by longest duration

Julius_Loman — Thu, 20 Aug 2026 06:27:38 GMT

@Khejazi Managed does not have any built-in metrics related to problems. You cannot create metric on problem data directly in Managed. You can only do that externally by fetching the data using Problem V2 API and sending a metric data. For example, by an ActiveGate extension.

Re: Problem duration metric sorted by longest duration

Khejazi — Thu, 20 Aug 2026 06:51:38 GMT

Well,

Can you guide me how to do that if you please

Re: Problem duration metric sorted by longest duration

Khejazi — Mon, 24 Aug 2026 10:59:35 GMT

Still looking for a solution here please