topic Re: Dynamics 365 User Tags in Open Q&A

Dynamics 365 User Tags

bill_scheuernst — Mon, 12 Sep 2022 10:51:23 GMT

I am having difficulty with user tags for Dynamics 365. I have tried using a CSS selector of...

#userInformationLauncher_buttoncrm_header_global_me-control > button

On the forum, I saw a posting for Sharepoint; the global variable suggested, _spPageContextInfo.userDisplayName, is working for our Sharepoint application in Dynatrace. Is there a global variable for Dynamics 365 for user information? Are there global JS variables for other Office 365 applications? Where would I go to find this information?

Re: Dynamics 365 User Tags

abraham_villega — Tue, 06 Oct 2020 16:03:39 GMT

Hi Bill,

I have tested this selector and it is working

#meControl > div > div > div > div.msame_Header_name.msame_TxtTrunc.x-hidden-focus

Hope this helps

Abraham

Re: Dynamics 365 User Tags

bill_scheuernst — Tue, 06 Oct 2020 16:12:36 GMT

Thanks. I'm testing this now.

Our D365 top bar navigation is different...

Re: Dynamics 365 User Tags

abraham_villega — Tue, 06 Oct 2020 16:20:31 GMT

Here is a small guide that shows how you can capture and test your CSS Selector

https://dynatrace-my.sharepoint.com/:p:/p/dave_mauney/EUDytJI2bnlEhcQ5s921GFgBHT1VsnVqBH5wTzT2orD_eQ?e=TfN5N0

Re: Dynamics 365 User Tags

VibhashMishra — Wed, 05 Jun 2024 22:48:56 GMT

Hi Bill, Did you get solution of it?

Re: Dynamics 365 User Tags

pditmar2 — Wed, 07 Aug 2024 15:43:13 GMT

Hi Bill,

Sorry for commenting on such an old post but I cannot find a Direct Message option.

How did you add RUM to D365 CRM?

Our D365 Admins don't seem to know how to do it and they are als affraid it will interfere with the UI. How are your experiences?

Thanks!