topic Re: Install backup "Veritas Netbackup" on Dynatrace server in Open Q&A

Install backup "Veritas Netbackup" on Dynatrace server

AskMe-Solutions — Tue, 17 Nov 2020 09:23:02 GMT

The customer wants to backup the Dynatrace server by "Veritas Netbackup ver 8.0", it need to install agent software for backup. Could we do this?

Re: Install backup "Veritas Netbackup" on Dynatrace server

Radoslaw_Szulgo — Tue, 17 Nov 2020 09:39:05 GMT

You can, but Dynatrace doesn't support this as we cannot test all 3rd backup tools.

Re: Install backup "Veritas Netbackup" on Dynatrace server

AskMe-Solutions — Tue, 17 Nov 2020 09:43:39 GMT

back up agent have effect to dynatrace server?

Re: Install backup "Veritas Netbackup" on Dynatrace server

Radoslaw_Szulgo — Tue, 17 Nov 2020 09:57:06 GMT

Hard to say, we haven't checked that. If you are meeting hardware and system requirements for Dynatrace Managed it should be fine. However - we recommend having a dedicated hosts for Dynatrace Managed and not use external tools there.

Re: Install backup "Veritas Netbackup" on Dynatrace server

AskMe-Solutions — Tue, 17 Nov 2020 10:24:59 GMT

Dear Radoslaw

Thanks for your response.

In our question because the customer needs to backup Dynatrace-Managed by 3rd-party be NetBackup. Can we do it?

Would Dynatrace-Managed bad impacted if deploy the backup agent into Dynatrace-managed?

Regards

Askme Thailand team

Re: Install backup "Veritas Netbackup" on Dynatrace server

Radoslaw_Szulgo — Tue, 17 Nov 2020 10:27:36 GMT

dear partner, How can I know if we don't use that and you provide no details?

Re: Install backup "Veritas Netbackup" on Dynatrace server

AskMe-Solutions — Wed, 18 Nov 2020 04:15:32 GMT

The customer would like to fully backup Dynatrace-Managed server using Veritas Netbackup then must deploy Backup agent into Dynatrace server.

Could they do it?

Re: Install backup "Veritas Netbackup" on Dynatrace server

Joe_Hoffman — Wed, 18 Nov 2020 05:30:53 GMT

This question cannot be answered by Dynatrace. We do not certify Dynatrace server with Veritas Netbackup. We suggest you ask Veritas if they certify their product with Dynatrace. Dynatrace does NOT certify this configuration.

Re: Install backup "Veritas Netbackup" on Dynatrace server

Julius_Loman — Wed, 18 Nov 2020 20:42:19 GMT

They can, just you need to setup backup in Dynatrace Managed first and then backup just the specified backup directory where Dynatrace Managed does the backups.

Backing up anything else from Dynatrace Managed directories makes little or no sense at all.

Re: Install backup "Veritas Netbackup" on Dynatrace server

AskMe-Solutions — Thu, 19 Nov 2020 05:18:36 GMT

Hi K.Julius

Thanks for your information. We will test another Dynatrace-Managed Prod server first.

Re: Install backup "Veritas Netbackup" on Dynatrace server

AskMe-Solutions — Thu, 19 Nov 2020 05:20:53 GMT

Dear Joe

Thanks for your response.

We will ask Veritas that is it support Dynatrace or not.

Re: Install backup "Veritas Netbackup" on Dynatrace server

Julius_Loman — Thu, 19 Nov 2020 08:07:48 GMT

Don't forget the backup directory must be shared between Dynatrace Managed Cluster nodes within a cluster.
You need to backup just that directory. Nothing else.

Re: Install backup "Veritas Netbackup" on Dynatrace server

AskMe-Solutions — Tue, 24 Nov 2020 03:14:52 GMT

I have worry about NetBackup need install agent in Dynatrace-Managed. Would it affect anything?

Re: Install backup "Veritas Netbackup" on Dynatrace server

AskMe-Solutions — Tue, 24 Nov 2020 03:15:09 GMT

I have worry about NetBackup need install agent in Dynatrace-Managed. Would it affect anything?

Re: Install backup "Veritas Netbackup" on Dynatrace server

Julius_Loman — Tue, 24 Nov 2020 07:23:54 GMT

@dynatrace A. you can install NetBackup without any issues. It won't affect Dynatrace Managed.

Re: Install backup "Veritas Netbackup" on Dynatrace server

AskMe-Solutions — Tue, 24 Nov 2020 07:45:10 GMT

Thanks

The last question to ensure

Would you mean I can install NetBackup Agent into Dynatrace-Managed server?

Both Backup Agent and Dynatrace Agent do not conflict, right?

Re: Install backup "Veritas Netbackup" on Dynatrace server

Julius_Loman — Tue, 24 Nov 2020 11:49:20 GMT

You can install it on the host. Not into the same directories of course.

Re: Install backup "Veritas Netbackup" on Dynatrace server

AskMe-Solutions — Wed, 25 Nov 2020 03:52:15 GMT

Thanks so much