topic Remove host that is not avaible anymore in Open Q&A

Remove host that is not avaible anymore

itadmin — Mon, 23 Nov 2020 20:29:06 GMT

Hi,

I have a host (Windows 2016 server) that had the OneAgent installed and the server is not available any more, this means I can´t uninstall the agent.

How do I remove the host from the system?

Thanks

Re: Remove host that is not avaible anymore

ChadTurner — Mon, 23 Nov 2020 20:50:44 GMT

So I am assuming that the host was decommissioned? Never the less, you can edit your hosts by going to Settings>Monitoring>Monitoring Overview>Hosts

After a few days of the host reporting as offline, Dynatrace will no longer alert on it too.

Re: Remove host that is not avaible anymore

itadmin — Mon, 23 Nov 2020 20:57:15 GMT

Yes, ok thank.

So I can´t remove my self now?

Re: Remove host that is not avaible anymore

ChadTurner — Mon, 23 Nov 2020 21:00:02 GMT

If you dont have the option on the list below, you might not be able to. but after 3 days it should drop out. We had this issue as well where the server team did not communicate decommissions and as a result, we would be alerted that the hosts were no longer responding or being monitored.

Re: Remove host that is not avaible anymore

itadmin — Tue, 24 Nov 2020 06:15:59 GMT

Ok, Thanks.

I do have the option, I would just like to a "Delete" option.

Thanks for the help