Following an incident with One Agent Dynatrace using ports 50002 and 50003 dedicated to an application hosted on the server

pdesautels — Fri, 14 Jun 2019 10:21:09 GMT

I followed the procedure to configure another port: The Procedure is available on the Dynatrace website

https://www.dynatrace.com/support/help/technology-support/operating-systems/windows/operation/troubleshoot-oneagent-installation-on-windows/#expand-1250what-can-i-do-when-oneagent-blocks-a-port-i-need

the procedure is to edit the WATCHDOGUSERCONFIG .CONFIG file in C: \ Program Files (x86) \ dynatrace \ oneagent \ agent \ conf

in this file I indicate the desired port range:

Editing the watchdoguserconfig.config file works, Dynatrace uses the selected ports.

However, when updating the One agent Dynatrace the configuration of the WATCHDOGUSERCONFIG.CONFIG file disappears. The contents of the C: \ Program Files (x86) \ dynatrace \ oneagent \ agent \ conf folder are overwritten by the new version. It is replaced by the watchduguserconfig.conf.template file as originally

How can we fix this issue?

Re: Following an incident with One Agent Dynatrace using ports 50002 and 50003 dedicated to an application hosted on the server

Tomasz_Gajger — Fri, 14 Jun 2019 10:50:26 GMT

Hi Patrice,

you were editing the wrong file. You are supposed to edit watchdoguserconfig.conf , which is is located in the following directory: %ProgramData%\dynatrace\oneagent\agent\config

Regards,
Tomasz

topic Following an incident with One Agent Dynatrace using ports 50002 and 50003 dedicated to an application hosted on the server in Open Q&A

Following an incident with One Agent Dynatrace using ports 50002 and 50003 dedicated to an application hosted on the server

Re: Following an incident with One Agent Dynatrace using ports 50002 and 50003 dedicated to an application hosted on the server