topic Uninstalling OneAgent completely on Windows in Open Q&A

Uninstalling OneAgent completely on Windows

charley_li — Wed, 12 Apr 2023 11:33:53 GMT

Hello,
I need to uninstall OneAgent completely on Windows.

I read the documention below and follow the step:

https://www.dynatrace.com/support/help/technology-support/operating-systems/windows/operation/uninstall-oneagent-on-windows/?_ga=2.98425181.373883442.1567998821-881893617.1560937316

But when I try to remove log files, I can't find the path "C:\Program Files (x86)\dynatrace\log"

In other word, It doesn't have "log" directory in the "C:\Program Files (x86)\dynatrace\" path.

I also check the "C:\Program Files\dynatrace\" but I don't find it, either.

What can I do for check that I am already uninstall OneAgent completely or not?

Thanks for help!

Re: One Question about Uninstall OneAgent Completely on Windows

skrystosik — Tue, 10 Sep 2019 06:32:20 GMT

If in you don't have log directory in dynatrace folder than you have deleted agent properly. Does this dierctory contains any extra content? If you don't have any other dynatrace product on this server, whole directory is nod needed anymore.

Sebastian

Re: One Question about Uninstall OneAgent Completely on Windows

charley_li — Tue, 10 Sep 2019 10:27:02 GMT

Thanks for your answer!
I check the dynatrace path and find it only left the single path and three files below:

Path: C:\Program Files (x86)\dynatrace\oneagent\agent\bin\1.169.191.20190606-154523\any

So I just need to remove these three files to finish the uninstall steps, right?

Re: One Question about Uninstall OneAgent Completely on Windows

skrystosik — Tue, 10 Sep 2019 10:55:45 GMT

In my opinion yes.

Re: One Question about Uninstall OneAgent Completely on Windows

charley_li — Wed, 11 Sep 2019 01:56:38 GMT

Thanks for your kind help!

Re: One Question about Uninstall OneAgent Completely on Windows

MAkimov — Wed, 11 Sep 2019 07:28:17 GMT

After removal some logs may be located in %ProgramData%\dynatrace\oneagent\log

topic Uninstalling OneAgent completely on Windows in Open Q&A

Uninstalling OneAgent completely on Windows

Re: One Question about Uninstall OneAgent Completely on Windows

Re: One Question about Uninstall OneAgent Completely on Windows

Thanks for your answer!I check the dynatrace path and find it only left the single path and three files below:

Path: C:\Program Files (x86)\dynatrace\oneagent\agent\bin\1.169.191.20190606-154523\any

So I just need to remove these three files to finish the uninstall steps, right?

Re: One Question about Uninstall OneAgent Completely on Windows

Re: One Question about Uninstall OneAgent Completely on Windows

Re: One Question about Uninstall OneAgent Completely on Windows

Thanks for your answer!
I check the dynatrace path and find it only left the single path and three files below: