https://community.dynatrace.com/t5/Open-Q-A/Can-we-change-the-dynatrace-service-to-use-an-AD-service-account/m-p/123371#M14444 <P>Thanks Thomasz … that's what we are gathering. One employee at Dynatrace says it MAY work but it would nullify support for OneAgent on the host machine... We are working with our provider to get clarity since we are being told different things from different people at Dynatrace.</P><BR /> Fri, 20 Sep 2019 11:06:47 GMT robert_dietz 2019-09-20T11:06:47Z https://community.dynatrace.com/t5/Open-Q-A/Can-we-change-the-dynatrace-service-to-use-an-AD-service-account/m-p/123369#M14442 <P>Our security policy has flagged the dtuser local account on our servers. I have been tasked with finding a solution. It seems to me that the easiest way to remedy would be to create an AD service account and putting it in the "Performance Monitor User" group. Then all I have to do is change the OneAgent services to run with this service account. Then I can delete the local dtuser. Is there any reason this would not work? It seems like the easiest solution to me...</P><BR /> Thu, 19 Sep 2019 16:35:59 GMT https://community.dynatrace.com/t5/Open-Q-A/Can-we-change-the-dynatrace-service-to-use-an-AD-service-account/m-p/123369#M14442 robert_dietz 2019-09-19T16:35:59Z https://community.dynatrace.com/t5/Open-Q-A/Can-we-change-the-dynatrace-service-to-use-an-AD-service-account/m-p/123370#M14443 <P>Hi Bob, to comply with your security policy the only supported option would be to use USER=no_create installer parameter, see the following page for details: <A rel="noopener noreferrer" href="https://www.dynatrace.com/support/help/shortlink/windows-custom-installation" target="_blank">https://www.dynatrace.com/support/help/shortlink/windows-custom-installation</A></P><P>What you have suggested is an unsupported modification and would not work correctly.</P><P>Regards,<BR />Tomasz</P><BR /> Fri, 20 Sep 2019 06:51:00 GMT https://community.dynatrace.com/t5/Open-Q-A/Can-we-change-the-dynatrace-service-to-use-an-AD-service-account/m-p/123370#M14443 Tomasz_Gajger 2019-09-20T06:51:00Z https://community.dynatrace.com/t5/Open-Q-A/Can-we-change-the-dynatrace-service-to-use-an-AD-service-account/m-p/123371#M14444 <P>Thanks Thomasz … that's what we are gathering. One employee at Dynatrace says it MAY work but it would nullify support for OneAgent on the host machine... We are working with our provider to get clarity since we are being told different things from different people at Dynatrace.</P><BR /> Fri, 20 Sep 2019 11:06:47 GMT https://community.dynatrace.com/t5/Open-Q-A/Can-we-change-the-dynatrace-service-to-use-an-AD-service-account/m-p/123371#M14444 robert_dietz 2019-09-20T11:06:47Z