topic Re: dotted line from Process to Service in Open Q&A https://community.dynatrace.com/t5/Open-Q-A/dotted-line-from-Process-to-Service/m-p/126877#M15708 <P>Hi Swati,</P><P>The dotted line means there have been no requests between the two entities in 2+ hours. After 72 hours, if there are still no requests between the two, the connection is "aged out" and will no longer be shown on the smartscape. </P><P>You can read more about the smartscape and how data is displayed in it here: <A href="https://www.dynatrace.com/support/help/how-to-use-dynatrace/smartscape/visualize-your-environment-topology-through-smartscape/">https://www.dynatrace.com/support/help/how-to-use-dynatrace/smartscape/visualize-your-environment-topology-through-smartscape/</A> </P><P>Cheers,<BR />Jonathan</P><BR /> Thu, 23 Jan 2020 05:13:45 GMT jonathan_schull 2020-01-23T05:13:45Z dotted line from Process to Service https://community.dynatrace.com/t5/Open-Q-A/dotted-line-from-Process-to-Service/m-p/126876#M15707 <P>Hi , does any one know what represents dotted line in following screenshot<IMG src="https://community.dynatrace.com/legacyfs/online/23353-database.jpg" /></P><BR /> Thu, 23 Jan 2020 04:55:25 GMT https://community.dynatrace.com/t5/Open-Q-A/dotted-line-from-Process-to-Service/m-p/126876#M15707 SB_12 2020-01-23T04:55:25Z Re: dotted line from Process to Service https://community.dynatrace.com/t5/Open-Q-A/dotted-line-from-Process-to-Service/m-p/126877#M15708 <P>Hi Swati,</P><P>The dotted line means there have been no requests between the two entities in 2+ hours. After 72 hours, if there are still no requests between the two, the connection is "aged out" and will no longer be shown on the smartscape. </P><P>You can read more about the smartscape and how data is displayed in it here: <A href="https://www.dynatrace.com/support/help/how-to-use-dynatrace/smartscape/visualize-your-environment-topology-through-smartscape/">https://www.dynatrace.com/support/help/how-to-use-dynatrace/smartscape/visualize-your-environment-topology-through-smartscape/</A> </P><P>Cheers,<BR />Jonathan</P><BR /> Thu, 23 Jan 2020 05:13:45 GMT https://community.dynatrace.com/t5/Open-Q-A/dotted-line-from-Process-to-Service/m-p/126877#M15708 jonathan_schull 2020-01-23T05:13:45Z