topic Re: How change proxy AFTER oneagent is installed? in Open Q&A

How change proxy AFTER oneagent is installed?

antonio_villarr — Thu, 02 Nov 2017 12:42:15 GMT

Hi,

Last monday we did an instalattion of the oneagent, specifying a proxy, on 4 servers. Yesterday these servers are being migrated to another data center, so the proxy specified is no longer valid. How can we change the proxy that the oneagent has to use?

Kind regards,

Antonio V.

Re: How change proxy AFTER oneagent is installed?

Tomasz_Gajger — Fri, 03 Nov 2017 11:22:42 GMT

Hi Antonio,

the recommended and supported way is to reinstall the agent specifying the proxy to be used during the installation as described here:

https://www.dynatrace.com/support/help/get-started...

Regards,
Tomek

Re: How change proxy AFTER oneagent is installed?

antonio_villarr — Fri, 03 Nov 2017 12:43:44 GMT

Hi,

Thank you for your answer.

Antonio V.

Re: How change proxy AFTER oneagent is installed?

antonio_villarr — Thu, 16 Nov 2017 11:56:42 GMT

Hi,

Recently, I went to the customer and finished this change. Effectively you had to:

- Uninstall (running the installer without uninstalling won't do/ask anything)

- Install again specifying the new proxy

Regards,

Antonio V.

Re: How change proxy AFTER oneagent is installed?

Tomasz_Gajger — Fri, 22 Dec 2017 06:32:29 GMT

Hi Antonio,
we've verified your findings internally - proxy change in GUI mode requires the agent to be uninstalled prior to next installation.
This is currently a known limitation, we may improve proxy handling in the future to allow changing it during reinstallation (without prior uninstall), but currently there is no timeframe on when this could be implemented.

Regards,

Tomasz

Re: How change proxy AFTER oneagent is installed?

700003153 — Thu, 18 Apr 2019 11:41:39 GMT

Hi Tomasz,

I know this is an old thread, but is there possibility of getting this feature added to the oneagentutil program as we cna now change host groups with resinstall

https://www.dynatrace.com/support/help/offline-doc/oneagent-configuration-via-command-line-interface/

Re: How change proxy AFTER oneagent is installed?

Tomasz_Gajger — Thu, 18 Apr 2019 12:18:48 GMT

Hi Aaron,

Adding additional options, including proxy, is already on our roadmap for oneagentutil .

You should consider creating a RFE for that nevertheless, this way you would get feedback on how the implementation is progressing.

Regards,

Tomasz