topic Re: &quot;User Observed&quot; instead of &quot;Impacted User&quot; shown, what does it means? in Open Q&A https://community.dynatrace.com/t5/Open-Q-A/quot-User-Observed-quot-instead-of-quot-Impacted-User-quot-shown/m-p/164517#M16465 <P>Hello&nbsp;<a href="https://community.dynatrace.com/t5/user/viewprofilepage/user-id/36245">@waikeat_chan</a>&nbsp;</P><P>In your case it means that 4 unique users are impacted with fund transfer service during the 9min problem duration.</P><P>&nbsp;</P><P>Cheers!</P><P>R</P><P>&nbsp;</P> Fri, 16 Apr 2021 12:00:09 GMT RazTN7 2021-04-16T12:00:09Z "User Observed" instead of "Impacted User" shown, what does it means? https://community.dynatrace.com/t5/Open-Q-A/quot-User-Observed-quot-instead-of-quot-Impacted-User-quot-shown/m-p/164376#M16439 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="What does this mean.JPG" style="width: 561px;"><img src="https://community.dynatrace.com/t5/image/serverpage/image-id/631i0C36D979EFD05614/image-dimensions/561x264?v=v2" width="561" height="264" role="button" title="What does this mean.JPG" alt="What does this mean.JPG" /></span></P> <P>&nbsp;</P> <P>What does it means?</P> <P>&nbsp;</P> <P>Best Regards,</P> <P>Wai Keat</P> Wed, 30 Jun 2021 13:08:22 GMT https://community.dynatrace.com/t5/Open-Q-A/quot-User-Observed-quot-instead-of-quot-Impacted-User-quot-shown/m-p/164376#M16439 waikeat_chan 2021-06-30T13:08:22Z Re: "User Observed" instead of "Impacted User" shown, what does it means? https://community.dynatrace.com/t5/Open-Q-A/quot-User-Observed-quot-instead-of-quot-Impacted-User-quot-shown/m-p/164517#M16465 <P>Hello&nbsp;<a href="https://community.dynatrace.com/t5/user/viewprofilepage/user-id/36245">@waikeat_chan</a>&nbsp;</P><P>In your case it means that 4 unique users are impacted with fund transfer service during the 9min problem duration.</P><P>&nbsp;</P><P>Cheers!</P><P>R</P><P>&nbsp;</P> Fri, 16 Apr 2021 12:00:09 GMT https://community.dynatrace.com/t5/Open-Q-A/quot-User-Observed-quot-instead-of-quot-Impacted-User-quot-shown/m-p/164517#M16465 RazTN7 2021-04-16T12:00:09Z Re: "User Observed" instead of "Impacted User" shown, what does it means? https://community.dynatrace.com/t5/Open-Q-A/quot-User-Observed-quot-instead-of-quot-Impacted-User-quot-shown/m-p/164877#M16555 <P>okay, think I got it.</P><P>There is the change of UI or rewording of it.</P><P>&nbsp;</P><P>Before this, it would show 'impacted users' where we can directly drill-down to user-session.</P><P>Now, it would show 'user observed' first. Next we need to expand the 'show more' only then it would shows the link to drill-down to user-session</P> Fri, 23 Apr 2021 04:09:43 GMT https://community.dynatrace.com/t5/Open-Q-A/quot-User-Observed-quot-instead-of-quot-Impacted-User-quot-shown/m-p/164877#M16555 waikeat_chan 2021-04-23T04:09:43Z