topic Dynatrace not monitoring our services in Open Q&A

Dynatrace not monitoring our services

swetha_yamsani — Tue, 16 Jan 2024 14:31:38 GMT

Please find attached screenshot.
1. Transaction & Services section is not monitoring some of the web services on the server.
We are supposed to see USAA_DEV and USAA_PROD in the services which are missing.
We need to get a monthly response time report for the client so this is something High Priority task for us.
2. What are the Requests to unmonitored hosts here?

Re: Dynatrace not monitoring our services

pahofmann — Fri, 30 Nov 2018 17:12:34 GMT

Requests to unmonitored hosts are requests to host on you network that are not instrumented with a one agent. You will get the URI and response time of the request, but if you want more details you have to instrument that host with a OneAgent as well.

For the missing webservices I would first check, if it is just a naming issue. Look at the detected webserivces on that host and see if the webreqeusts you are looking for are there.

Re: Dynatrace not monitoring our services

Alpa_Patel — Mon, 03 Dec 2018 11:26:18 GMT

We recently discovered that you need to have traffic going through your services before they will show up in Dynatrace.