topic Re: "Dynatrace OneAgent has been updated" notification in Open Q&A

"Dynatrace OneAgent has been updated" notification

dantonag — Sat, 20 Mar 2021 21:15:33 GMT

Hello,

on our Dynatrace instance this message is appearing:

What does it mean, exactly? That the OneAgent process should be restarted?

Thanks

Re: "Dynatrace OneAgent has been updated" notification

justin_hogue — Wed, 17 Mar 2021 15:39:04 GMT

Hello,

That's telling you that you'll need to restart some of the processes that the OneAgent is monitoring. Monitoring of the processes shouldn't be impacted, but for the processes to pick up the new version of the OneAgent a restart is needed.

Hope that helps,

Re: "Dynatrace OneAgent has been updated" notification

DanielS — Thu, 18 Mar 2021 02:50:17 GMT

Hi, I show you a detailed example

If you go to Deployment Status
then OneAgents and select a server as example
here Dynatrace indicates you that you still have the monitoring activated for a process on that server but is using an older version (1.175.270 for this example)
Here is the process from 3. In this case Apache Tomcat, an DT indicates you that if you restart this process you get and updated version for that particular process, if you restart the Apache, 3 and 4 messages would disappear.
ADDITIONAL INFO. Here you can see that a newer version of the agent has been released. And you have an older one on that host.
ADDITIONAL INFO. As you can see in 5 this is your current OneAgent Version, but this is available even if the detail is collapsed.

Re: "Dynatrace OneAgent has been updated" notification

dantonag — Wed, 07 Apr 2021 08:55:53 GMT

Hello,
I think the backend processes have been restarted, but Dynatrace is still showing the attached message. What do we have to do?
Thanks

Re: "Dynatrace OneAgent has been updated" notification

DanielS — Mon, 12 Apr 2021 18:24:22 GMT

If you already restarted the processes only click on the "x" on the yellow box.

Because if you click on the pull down "v" you can see the detail of the processes pending to be restarted. (see the example below)

Re: "Dynatrace OneAgent has been updated" notification

suresh_sssu — Fri, 06 Aug 2021 16:23:33 GMT

Hi JH

Is the 'restart process' only solution ? It becomes difficult to restart the pods/process to restart in prod environment, every time OneAgent gets updated.

Thanks

Suresh

Re: "Dynatrace OneAgent has been updated" notification

NicolasT — Fri, 08 Oct 2021 12:01:51 GMT

This is not a correct solution. We should have a real event that can feed Davis.

In my corp, we had issue with big simultaneous auto update (massive IO usage on datastorage array)... If there has been an event triggered, it should have triggered Davis.

Re: "Dynatrace OneAgent has been updated" notification

ayamaya — Tue, 30 Nov 2021 22:29:30 GMT

Is it possible for these processes to restart automatically?

Re: "Dynatrace OneAgent has been updated" notification

alicia_pepper — Wed, 29 Jun 2022 14:26:59 GMT

We strongly suggest this RFE: Create New Informational Problem Type - Dynatrace Community but we would have MAJOR issues with DT forcing an auto restart for the processes as this could cause other concerns/issues.