topic Re: Failed dtuser login in windows server in Open Q&A

Failed dtuser login in windows server

sagar_dalvi — Tue, 07 Sep 2021 07:50:01 GMT

Hi All,

In a windows server's were we installed Dynatrace OneAgent, while installation of OA by default "dtuser" also created at that time. This dtuser try to login multiple of times & getting failed due to this exceptions has been logged & security team raised concern about the dtuser and team ask justification why dtuser login getting failed.

Kindly help us to resolved this issue.

Note: dtuser login failed in all windows servers, were we installed Dynatrace OneAgent.

Regards

Sagar Dalvi

concern raised by security team

Re: Failed dtuser login in windows server

ChadTurner — Fri, 03 Sep 2021 19:07:12 GMT

I would recommend uninstalling, deleting all Dynatrace Files and reinstalling as each local DTuser has a unique PW

Re: Failed dtuser login in windows server

barryla — Mon, 06 Sep 2021 09:43:31 GMT

You can re-install with the user account pointing to LocalSystem rather than dtuser.

Please see user account options on the following link: https://www.dynatrace.com/support/help/shortlink/windows-custom-installation#oneagent-extension-user