topic Re: How to configure Requests to public networs service in Open Q&A

How to configure Requests to public network service

a_chiaravalle — Fri, 09 Sep 2022 13:39:56 GMT

In my environment there are some web services that communicates outside local network, so the target IP Addresses of these requests are public IP and the target domains are external domain.
So that I expected to have the related requests inside "Requests to Public networks" service, but this doesn't happen for all.

So my question is which criteria Dynatrace use to groups requests inside service "Request to Public networks".

For example this request is inside "Request to unmonitored hosts" but since the target IP is a public ip address, I expect to see this request inside "Request to Public networks".

Regards

Antonello

Re: How to configure Requests to public networs service

AntonioSousa — Mon, 26 Jul 2021 11:08:24 GMT

If the target domain are external domains, you have several options. You can convert it to a separate service by clicking on the button exemplified below:

If that doesn't work in your scenario, you will probably have to go through the API route:

https://www.dynatrace.com/news/blog/new-dynatrace-api-enhances-automatic-service-detection/

Re: How to configure Requests to public networs service

a_chiaravalle — Mon, 26 Jul 2021 12:17:23 GMT

Hi Antonio

Ok this is helpful, and this is what I would like to do, but before doing so I've to move this request from "Request to unmonitored hosts" to "Requests to Public networks".

Currently, this request is inside "Request to unmonitored hosts" and this is not correct because as reported in the screenshot the target host has a public IPV4 Address (the strange thing is the IPV6 part that is:0:0:0:0:0:0:0:0.)

Re: How to configure Requests to public networs service

lawrence_cuneaz — Mon, 17 Jan 2022 16:19:19 GMT

Hi Antonello,

To create separate services from the "Requests to unmonitored hosts" you will need to use the service detection API like Antonio mentions.

https://www.dynatrace.com/news/blog/new-dynatrace-api-enhances-automatic-service-detection/#unmonitored