topic Dynatrace SaaS Dashboard Timeout - Login required in Open Q&A

Dynatrace SaaS Dashboard Timeout - Login required

clc — Tue, 10 May 2022 07:46:06 GMT

After release Version 1.239 every day after 24 hours Dynatrace SaaS Session Timeout and we are required to Login again, before the release it was ok if we had the "remember me" checked.

Any suggestions on how we can get around this without having to make anonymous links.

Re: Dynatrace SaaS Dashboard Timeout - Login required

Blazej_dt — Tue, 10 May 2022 11:16:14 GMT

Hi @clc , we are aware of this issue and currently working on fixing it. Today we've deployed new SSO version which could help at some extent. This week we plan to backport one fix that also can help to that. In meanwhile, please provide us your user experiencing this issue. It could be very helpful in our investigation. Thanks!

Re: Dynatrace SaaS Dashboard Timeout - Login required

clc — Wed, 11 May 2022 08:23:57 GMT

Super, have informed the Chat with user information.

Re: Dynatrace SaaS Dashboard Timeout - Login required

techean — Wed, 11 May 2022 10:22:03 GMT

Hey its a know bug, nothing until further updates release. Recommend to create a support ticket, It will help to prioritize internal dev ticket for fixes. Please do mention impact and your experience.