topic Re: ISO 8583 - Message Queue in Open Q&A

How to monitor ISO 8583 - Message Queue?

Robert24 — Thu, 11 Aug 2022 08:52:41 GMT

Hello,

Would like to know if we can monitor the ISO 8583 - Message Queue?

Thank you

Re: ISO 8583 - Message Queue

Radoslaw_Szulgo — Wed, 03 Aug 2022 09:42:27 GMT

ISO 8583 is just a specification/standard on how to interchange financial transactions. It all depends how this was implemented in your case. If that's a Java implementation with supported technologies by Dynatrace - it should work.

Please clarify what are the techs behind.

Re: ISO 8583 - Message Queue

Robert24 — Thu, 04 Aug 2022 01:35:24 GMT

Hi,

Thank you for your response. To give context, Initially the needed process (ncmcr2) is not detected by Dynatrace and Dyna support suggested to configure it to "declarative process grouping". Process has been added after configuration. However, process (ncmcr2) send a message queue (sign-on message) using ISO8583 format to communicate card host. What is your recommendation to monitor the message queue using Dynatrace?

Re: ISO 8583 - Message Queue

Radoslaw_Szulgo — Thu, 04 Aug 2022 08:07:22 GMT

To me, it seems it is like a custom application (maybe a binary?). For that, I think the best solution is to write an extension to Dynatrace, use OneAgent SDK or OpenTelemetry calls.

Re: ISO 8583 - Message Queue

Robert24 — Tue, 16 Aug 2022 08:03:46 GMT

Yes its binary, how can we write an extension to Dynatrace? for your clarification please.

Re: ISO 8583 - Message Queue

Radoslaw_Szulgo — Wed, 24 Aug 2022 06:37:03 GMT

I think the only way to do this is via OneAgent SDK:

https://www.dynatrace.com/support/help/extend-dynatrace/extend-tracing/oneagent-sdk

not sure what the technology is used by this MQ behind. Other way is maybe open telemetry that Dynatrace also supports