topic Re: Only able to view logs on few hosts & its respective processes but not for other hosts in Open Q&A

Only able to view logs on few hosts & its respective processes but not for other hosts

bharat_kurmada1 — Tue, 20 Sep 2022 13:02:53 GMT

Hi,

We have both Managed and SaaS environments setup. In Managed environment, for some of the hosts we are able to view system logs and logs for processes running on those hosts. I have checked in log monitoring settings of Managed environment but did not see any log setting enabled for the hosts.

Whereas we cannot view any such logs for hosts/processes in SaaS environment.

How can I can enable similar kind of settings in SaaS environment to get host/process logs without getting additional licenses consumed?

Can someone please clarify on this.

Thank you!

Re: Only able to view logs on few hosts & its respective processes but not for other hosts

dylan_taelemans — Tue, 20 Sep 2022 14:27:42 GMT

Hey,

Something to check is whether the oneagent installation allowed log monitoring.

To enable or disable Dynatrace Log Monitoring on a host level:
Use OneAgent CLI and execute the oneagentctl command-line interface to execute the following command at the individual host level.
Set the --set-app-log-content-access parameter to true or false to disable or enable Log Monitoring:
- Linux: ./oneagentctl --set-app-log-content-access=true
- Windows: .\oneagentctl.exe --set-app-log-content-access=true
Restart OneAgent service to apply changes.

In dynatrace, you can still choose not to use the logs in log monitoring, but the setting will allow dynatrace to view your logs on the host.

Re: Only able to view logs on few hosts & its respective processes but not for other hosts

bharat_kurmada1 — Thu, 22 Sep 2022 11:00:58 GMT

Hi Dylan,

Thank you for shedding some light on this, I will check as suggested.

Thanks