topic Cross-environment oneagent feature issue in Open Q&A

Cross-environment oneagent feature issue

Mizső — Mon, 17 Oct 2022 13:30:01 GMT

Hi Folks,

Some weeks ago I tested the cross environment oneagent feature. When I turned on I received unexpected low load problems at some services, screenshot is attached. Simply the services traffic were not collected.

This was the result at some services:

I raised a support ticket, but it has not solution yet. I have received a question form support:

"Do you have a PPDUMP file of a sampled path?"

I have not heard about PPDUMP file and I have not got any explanation about it from support. Is it a Pure Path dump file? or Is it something else? Do you know how can I create PPDUMP file?

Thanks in advance for your help.

Best regards,

Mizső

Re: Cross-environment oneagent feature issue

Julius_Loman — Mon, 17 Oct 2022 12:49:51 GMT

Afaik ppdump is a purepath export from the DebugUI - which is not something you can do on your own.

Re: Cross-environment oneagent feature issue

Mizső — Mon, 17 Oct 2022 13:13:02 GMT

Hi @Julius_Loman,

Thanks very much for your switf response.

It's true I do not have access to the Debug UI. I have seen the Debug UI menu item once during a demo which was held by Thomas Brandl.

I'm going back to the support with this info... 😉

Best regards,

Mizső