https://community.dynatrace.com/t5/Open-Q-A/Percentage-of-real-users-impacted-by-a-service-failure/m-p/204314#M24538 <P>Hi Team,<BR />I need help to know how we can calculate a user percentage at a service level. I want to see if the service is failing and throwing some errors, and how much % of Users experienced that.<BR /><BR /><BR />Regards,<BR />Heramb Sawant</P> Wed, 08 Feb 2023 12:07:26 GMT heramb_sawant 2023-02-08T12:07:26Z https://community.dynatrace.com/t5/Open-Q-A/Percentage-of-real-users-impacted-by-a-service-failure/m-p/204314#M24538 <P>Hi Team,<BR />I need help to know how we can calculate a user percentage at a service level. I want to see if the service is failing and throwing some errors, and how much % of Users experienced that.<BR /><BR /><BR />Regards,<BR />Heramb Sawant</P> Wed, 08 Feb 2023 12:07:26 GMT https://community.dynatrace.com/t5/Open-Q-A/Percentage-of-real-users-impacted-by-a-service-failure/m-p/204314#M24538 heramb_sawant 2023-02-08T12:07:26Z https://community.dynatrace.com/t5/Open-Q-A/Percentage-of-real-users-impacted-by-a-service-failure/m-p/209750#M25709 <P>Typically you will see the number of impacted users in the problem card details page. If you want to get a count per user, then the best way to go at this is to create a Request Attribute that will provide the user's name. Them you can use the multidimensional analysis chart to filter on failed requests and list it by request attribute user names.&nbsp;</P> Thu, 13 Apr 2023 11:53:28 GMT https://community.dynatrace.com/t5/Open-Q-A/Percentage-of-real-users-impacted-by-a-service-failure/m-p/209750#M25709 ChadTurner 2023-04-13T11:53:28Z