topic After oneagent uninstalled getting error on Aix Servers in Open Q&A

After oneagent uninstalled getting error on Aix Servers

Rohitk — Tue, 14 Mar 2023 17:02:33 GMT

Hi,

I encountered this after uninstalling OneAgent on the AIX server. The error message that I received is as follows:

I am unsure of what this error means and how to resolve it

Could anyone please provide me with some assistance on this matter? Any help or guidance would be greatly appreciated.

Re: After oneagent uninstalled getting error on Aix Servers

DanielS — Tue, 14 Mar 2023 17:15:02 GMT

Hi @Rohitk it seems that you lack of required permissions, please check the permissions detailed here.

Re: After oneagent uninstalled getting error on Aix Servers

radek_jasinski — Tue, 14 Mar 2023 17:18:49 GMT

Probably an error with permissions as @DanielS wrote. I had a similar situation several times. Before verifying permissions, I recommend that you reboot the server if possible - in my case a reboot helped.

Re: After oneagent uninstalled getting error on Aix Servers

alexander_dt — Wed, 15 Mar 2023 13:12:35 GMT

It would seem as if OneAgent did not fully uninstall and the system still tries to load its library. Did you uninstall it with administrative privileges (root)? If not, it may not have been able to do so for lack of privileges.

As @radek_jasinski mentioned, you did reboot afterwards, right?

You could also try to install it once more (as root) and then run the uninstall again (as root).

Re: After oneagent uninstalled getting error on Aix Servers

Rohitk — Thu, 16 Mar 2023 17:24:24 GMT

Thanks for all your guidance and help, After taking the server reboot issues were resolved.