topic Data Retention in Open Q&A

Data Retention

daniel_kaar — Thu, 21 Dec 2023 10:54:37 GMT

How does the data retention look like for Dynatrace? What resolution is available for how long? Is there a difference between SaaS and Managed?

Re: Data Retention

michael_kopp — Thu, 14 Jul 2016 07:30:50 GMT

Long term data is kept for several years and gets aggregated over time. This includes all Host/Process metrics and high priority service requests. 1 minute resolution is available for 14 days, after which it gets aggregated to 5 minutes. After a month it gets aggregated to hours.
Resolution of AWS monitoring data depends on AWS itself (not all metrics are available from AWS in minute resolution, but sometimes only 5minute)
Code level information is kept for 10 days in SaaS. This includes detailed PurePath information.
Request level information for Services is kept up to 35 days, this includes charts and topx request information
key Requests are treated as long term data in our metric store
In a managed setup it is dependent on the amount of storage available to the managed cluster.
User Session details are kept for 35 days in SaaS

If you need more information please contact me directly.

Re: Data Retention

farid_sharipov — Wed, 01 Nov 2017 12:11:08 GMT

@Michael K, is it possible to extend code and request level information for longer than 10 days

Re: Data Retention

michael_kopp — Wed, 08 Nov 2017 14:18:17 GMT

Request level info should be available in SaaS for 35 days now. Code level for 10 days. we can technically extend it yes, but that should be discussed with your sales representative.

If you have managed then you can configure that yourself in the tenant management UI.

Re: Data Retention

david_shepherd — Tue, 12 Jun 2018 07:49:55 GMT

Is this still true? I'm trying to find a table in the current documentation to reflect SaaS retention periods

Re: Data Retention

michael_kopp — Thu, 21 Jun 2018 05:57:26 GMT

it is still true yes, we are still behind here on documentation.

Re: Data Retention

chris_thompson — Fri, 30 Nov 2018 22:12:16 GMT

Here's a link to the long-awaited 'Data retention periods' Help topic: https://www.dynatrace.com/support/help/shortlink/data-retention

Re: Data Retention

david_shepherd — Thu, 06 Dec 2018 20:09:05 GMT

That is perfect, thanks for publishing this.