print to Next line of placeholder in email body

SaiVenkatesh — Tue, 06 Jun 2023 06:32:53 GMT

I am using multiple placeholders in email integration ( body ) & i wanted to print them in separate lines in the email body. Is there a possibility ?

Re: print to Next line of placeholder in email body

andre_vdveen — Tue, 06 Jun 2023 09:15:27 GMT

Hi @SaiVenkatesh

It is possible to put them on separate lines, as long as you use HTML format for the problem notifications.
You can use the standard HTML line break code <br /> for this in the email body field - for example:

{ProblemDetailsHTML}
<br /><br />
This is a new line.
<br /><br />
This is also a new line.
<br /><br />
This is yet another new line.

If you only put a single <br /> it will break to the next line, but not leave a space between them like in my example.

topic print to Next line of placeholder in email body in Open Q&A

print to Next line of placeholder in email body

Re: print to Next line of placeholder in email body