topic Error on adding MS SQL Server extension in Open Q&A

Error on adding MS SQL Server extension

Gerbert — Fri, 04 Aug 2023 06:27:09 GMT

Need help! I'm adding the MS SQL Server extension but I'm getting this error:

Failed to assign monitoring configuration to ActiveGate. Reason: The monitoring configuration requires ActiveGate version 1.257.0 or later that supports data source sqlServer and belongs to group "my-group"

I installed ActivateGate version 1.269.183 so I'm confused as to why I'm getting this error.

Re: Error on adding MS SQL Server extension

Yosi_Neuman — Fri, 04 Aug 2023 06:38:43 GMT

Hi @Gerbert

Did you assign your AG to my-group?

If you filter your Active Gates by groups under deployment status do you see your AG?

Yos

Re: Error on adding MS SQL Server extension

Gerbert — Fri, 04 Aug 2023 06:47:47 GMT

Hi @Yosi_Neuman,

Thanks for the response. Yes, I can confirm that I was able to assign the AG to the group. I only have one AG and group as of the moment.

Re: Error on adding MS SQL Server extension

Yosi_Neuman — Fri, 04 Aug 2023 06:50:35 GMT

And your active gate shows under modules extension 1 & 2 enabled?

Re: Error on adding MS SQL Server extension

Gerbert — Fri, 04 Aug 2023 06:57:59 GMT

Yes, they are enabled. I attached the screenshot.

Re: Error on adding MS SQL Server extension

Yosi_Neuman — Fri, 04 Aug 2023 07:10:54 GMT

Ammmm .... contact support via in product chat or open a ticket

Yos

Re: Error on adding MS SQL Server extension

Gerbert — Wed, 06 Sep 2023 01:21:33 GMT

Just an update. After talking to support, I reinstalled the ActiveGate and it worked.

Re: Error on adding MS SQL Server extension

sandi_pusghiyan — Tue, 09 Jul 2024 09:31:09 GMT

hai,

any effect while you reinstall the activegate? which is already connected to activegate?

thanks