topic Error 403 when accessing Dynatrace in Open Q&A

Error 403 when accessing Dynatrace

Iplinsky — Wed, 04 Feb 2026 10:26:52 GMT

Sometimes when I access Dynatrace, I see many 403 errors. I need to log out and log in again, or even use in private mode/ another browser to access the environment.

Re: error 403 when acessing dynatrace

Islam_Zedan — Mon, 07 Aug 2023 21:09:38 GMT

Hello,

This usually happens when you log in using two different users (admin & personal user), so you have some pages cached with admin privileges that you can't access using your personal user. that was my case for that error.

Thanks,

Islam

Re: error 403 when acessing dynatrace

Jeff_Huang — Tue, 03 Feb 2026 23:06:09 GMT

A 403 Error may also appear if your access to Dynatrace's software and systems has been geo-blocked as part of our procedures to prevent violations of applicable sanctions and export control laws.

If you believe that you have been mistakenly geo-blocked, or if you have additional questions about our use of geo-blocking as part of our efforts to comply with applicable sanctions and export controls laws, please email compliance@dynatrace.com.