topic Re: Data explorer metrics in Grail in Open Q&A

Data Explorer metrics in Grail

apasoquen1 — Fri, 01 Sep 2023 09:49:08 GMT

Is there any ETA as to when all Dynatrace Metrics will be migrated to GRAIL? I'm trying to see if I can calculate Visually Complete Times (VCT) excluding Synthetic & Robot users. As well as a few other users that Dynatrace sees as "REAL USERS" but they are actually service accounts that are being used by other tools in our monitoring tool set.

The difference in results via USQL and the Data Explorer is huge.

Re: Data explorer metrics in Grail

Julius_Loman — Thu, 31 Aug 2023 07:34:28 GMT

@apasoquen1 metrics in Grail won't help you to solve this case.
But this is already possible by defining your own calculated metric for the web application. Just use apdex as the metric, and add filters (user type, action type, ... ). Dynatrace will create a new metric and will only calculate the metric for the actions passing the filter.

Re: Data Explorer metrics in Grail

Slawa — Tue, 05 Sep 2023 10:17:13 GMT

Check your filters and compare results max 30 days (USQL limit).
Use the same filters for USQL and Data Explorer
Also, check if USQL is not limited by sampling
Results should be similar.

I don't recommend Apdex for low-level KPI (to abstract for developers)

Re: Data Explorer metrics in Grail

zietho — Tue, 05 Sep 2023 11:21:45 GMT

I don't think we have a "master plan" for all metrics yet. But we are actively working on moving them.

For instance, I know about...:

Application observability solution and the k8s teams are working on k8s metrics
Infrastructure metrics are actively worked on but in your case the most relevant ones are
Digital Experience and service metrics are also moved but the main missing piece is the possibility of having percentiles in Grail which is a bigger investment that is planned but not finished yet. @fcourbon, our metrics PM, can provide you with more details there.

regards

Thomas

Re: Data explorer metrics in Grail

apasoquen1 — Wed, 20 Sep 2023 15:33:06 GMT

I was thinking about doing this. However, we have other synthetic monitoring tools running tests, that Dynatrace picks up as 'REAL USERS'.

Re: Data explorer metrics in Grail

Slawa — Thu, 21 Sep 2023 06:56:58 GMT

You can add Web crawler header to user agent for tests - they will be marked as ROBOTS

Re: Data explorer metrics in Grail

marina_pollehn — Tue, 21 Jan 2025 13:43:15 GMT

Actually I also cannot reference application metrics with GRAIL. It say they're unsupported when opening them with the new dashboarding app

Re: Data explorer metrics in Grail

zietho — Tue, 21 Jan 2025 14:23:23 GMT

have you checked: https://docs.dynatrace.com/docs/shortlink/upgrading-metrics ?

We are still in the process of converting metrics (e.g. in the Digital experience space).

Which metrics could not be upgraded/converted for you?

Re: Data explorer metrics in Grail

marina_pollehn — Tue, 21 Jan 2025 14:34:59 GMT

looking for basically anything frontend related. Like Apdex, real user count, live user session count....

I tried creating a metric for the Apdex in the application settings but I cannot open it with the new dashboards or notebooks. I only have the classic options.