topic Re: websphere at AIX 7.2 tl 5 in Open Q&A

websphere at AIX 7.2 tl 5

IslamEsmail — Tue, 05 Dec 2023 10:34:46 GMT

am facing issue with websphere at AIX 7.2 tl 5 that give me like the deep monitoring is not enabled

but for real its enabled and give me

any ideas ?

Regards,

Re: websphere at AIX 7.2 tl 5

AntonPineiro — Tue, 05 Dec 2023 10:45:01 GMT

Hi,

I would check:

If deep monitoring is enabled in process settings.
Restart process.

Best regards

Re: websphere at AIX 7.2 tl 5

IslamEsmail — Tue, 05 Dec 2023 10:49:43 GMT

i did restart the process and the host but with no luck of changes

Re: websphere at AIX 7.2 tl 5

AntonPineiro — Tue, 05 Dec 2023 10:51:34 GMT

Hi,

Have you check process settings? It says "Injection is manual disabled".

Best regards

Re: websphere at AIX 7.2 tl 5

IslamEsmail — Tue, 05 Dec 2023 10:53:14 GMT

yes,that's the case

Re: websphere at AIX 7.2 tl 5

Julius_Loman — Tue, 05 Dec 2023 11:03:18 GMT

@IslamEsmail Check the OneAgent Support archive. There can be a dozen reasons for that. Most likely, first, check if the OS is really supported with the OneAgent version you are using. Check if the kernel module is loaded and works (oneagent support archive includes that information). Also, state this can be accomplished by disabling manual injection by configuring OneAgent with oneagentctl.
Also, the kernel module must be enabled in your Dynatrace tenant - either globally or on the host (it can be changed on host):