https://community.dynatrace.com/t5/Open-Q-A/Conversation-chats/m-p/233311#M30290 <P>Dynatrace is world wide so you should be able to get the Live in-product assistance no matter your timezone, if I am not wrong.</P><P>But depending on your contract (One vs One Premium), you should get the support 8x5 or 24x7.</P><P><A href="https://www.dynatrace.com/company/trust-center/dynatrace-one-comparison/" target="_blank">https://www.dynatrace.com/company/trust-center/dynatrace-one-comparison/</A></P><P>&nbsp;</P> Wed, 03 Jan 2024 20:36:28 GMT dannemca 2024-01-03T20:36:28Z https://community.dynatrace.com/t5/Open-Q-A/Conversation-chats/m-p/233301#M30289 <P>Are the Conversation chats in Dynatrace not 24hrs anymore? I enjoyed that spec in Dynatrace. I think it was one of their best qualities.&nbsp;</P> <P>&nbsp;</P> <P>Please bring it back&nbsp;</P> Wed, 24 Jan 2024 10:53:13 GMT https://community.dynatrace.com/t5/Open-Q-A/Conversation-chats/m-p/233301#M30289 dreeseLP 2024-01-24T10:53:13Z https://community.dynatrace.com/t5/Open-Q-A/Conversation-chats/m-p/233311#M30290 <P>Dynatrace is world wide so you should be able to get the Live in-product assistance no matter your timezone, if I am not wrong.</P><P>But depending on your contract (One vs One Premium), you should get the support 8x5 or 24x7.</P><P><A href="https://www.dynatrace.com/company/trust-center/dynatrace-one-comparison/" target="_blank">https://www.dynatrace.com/company/trust-center/dynatrace-one-comparison/</A></P><P>&nbsp;</P> Wed, 03 Jan 2024 20:36:28 GMT https://community.dynatrace.com/t5/Open-Q-A/Conversation-chats/m-p/233311#M30290 dannemca 2024-01-03T20:36:28Z