topic Re: ruxitagent java oneagent logs in Open Q&A

Ruxitagent Java OneAgent logs

SachinJindal — Wed, 06 Mar 2024 15:36:07 GMT

Hi team,

i have OneAgent service stopped on the server however ruxitagent java and process logs are still updating. just wanted to get rid off these logs updates. can you help how to achieve or we need to perform uninstallation is the only option??

Thanks

Re: ruxitagent java oneagent logs

radek_jasinski — Fri, 20 Oct 2023 12:12:00 GMT

Did you perform a restart of the application process after disabling OA?

Re: ruxitagent java oneagent logs

SachinJindal — Fri, 20 Oct 2023 12:25:01 GMT

yes restart is happening on daily basis .....

Re: ruxitagent java oneagent logs

radek_jasinski — Fri, 20 Oct 2023 12:41:11 GMT

If you have correctly executed the stop command from within the CLI then everything should stop.

Linux: https://www.dynatrace.com/support/help/setup-and-configuration/dynatrace-oneagent/installation-and-operation/linux/operation/stop-restart-oneagent-on-linux Stop/restart OneAgent on LinuxDynatracehttps://www.dynatrace.com › linux

Windows: https://www.dynatrace.com/support/help/setup-and-configuration/dynatrace-oneagent/installation-and-operation/windows/operation/stop-restart-oneagent-on-windows Stop/restart OneAgent on WindowsDynatracehttps://www.dynatrace.com › help

Re: ruxitagent java oneagent logs

radek_jasinski — Fri, 20 Oct 2023 12:44:55 GMT

Remember that you also need to disable the agent process from autostart or init.d when restarting the server - otherwise it will automatically start up.

Re: ruxitagent java oneagent logs

SachinJindal — Fri, 20 Oct 2023 14:33:39 GMT

yes used below command and checked whether oneagent is running or not. and removed from Autostat as well...

service oneagent status
service oneagent stop
service oneagent status

Re: ruxitagent java oneagent logs

radek_jasinski — Fri, 20 Oct 2023 16:15:05 GMT

Out of curiosity, what entries appear in these logs? On the system I understand that you don't have any additional Dynatrace processes running?

Re: ruxitagent java oneagent logs

SachinJindal — Tue, 24 Oct 2023 12:59:30 GMT

just gives the connection errors to saas platform

Re: ruxitagent java oneagent logs

Nicolas_S — Thu, 04 Jan 2024 13:23:45 GMT

Hello,

I'm facing the same issue. Were you able to fix it?

Re: ruxitagent java oneagent logs

LawrenceBarratt — Thu, 04 Jan 2024 15:53:38 GMT

Do you have log enrichment enabled?

Re: ruxitagent java oneagent logs

SachinJindal — Mon, 08 Jan 2024 11:41:16 GMT

Hello ,

Yes have found the route cause. issue was because of jar files which was getting loaaded with app startup even Dynatrace oneagent was stopped.

fix is made oneagent full stack mode disabled using commands.

./oneagentctl --set-app-log-content-access false
./oneagentctl --set-auto-injection-enabled false
./oneagentctl --set-system-logs-access-enabled false
./oneagentctl --set-infra-only true

Thanks

Re: ruxitagent java oneagent logs

Nicolas_S — Fri, 12 Jan 2024 14:31:35 GMT

Thank You SachinJindal,

This solution works perfectly.

Regards,

Re: ruxitagent java oneagent logs

SachinJindal — Mon, 15 Jan 2024 13:03:46 GMT

Perfect @Nicolas_S Good to hear....🤝

Re: Ruxitagent Java OneAgent logs

akugonza — Fri, 31 Oct 2025 23:03:33 GMT

The best option is to create a custom process monitoring rule to exclude the ruxitagent process creating the logs.