topic Re: How to ignore HTTP 500 error on a particular php page of apache service ? in Open Q&A

Ignore HTTP 500 error on a particular PHP page of Apache service

Bhargav_314 — Thu, 07 Mar 2024 08:44:20 GMT

We want to ignore the 500 errors recorded on the below page.

authorisation.php

This is running the below Apache service:

<<hostname>>.<<domain>>:443

Re: How to ignore HTTP 500 error on a particular php page of apache service ?

Mizső — Fri, 09 Feb 2024 07:34:09 GMT

Hi @Bhargav_314,

Could you please try at the service settings page:

I hope it helps.

Best regards,

Mizső

Re: How to ignore HTTP 500 error on a particular php page of apache service ?

Bhargav_314 — Fri, 09 Feb 2024 07:40:28 GMT

I want to ignore the 500 errors on only one php page, I don't want to ignore for entire service. On this service there are many php pages are running.

Re: How to ignore HTTP 500 error on a particular php page of apache service ?

AntonPineiro — Fri, 09 Feb 2024 14:16:31 GMT

You have raised a product idea about it -> https://community.dynatrace.com/t5/Product-ideas/Enable-option-to-ignore-the-response-code-on-particular-web/idi-p/236704

People can voted it.

Re: How to ignore HTTP 500 error on a particular php page of apache service ?

kalle_lahtinen — Fri, 09 Feb 2024 14:56:50 GMT

Not precisely the solution you're looking for, but would a workaround be to simply mute the whole request? Then you'd get no more alerts about the 500 responses: https://docs.dynatrace.com/docs/platform-modules/applications-and-microservices/services/service-monitoring-settings/service-monitoring-mute

(Btw maybe a good practise would be to hide the customer's domain info from the question.)

Re: How to ignore HTTP 500 error on a particular php page of apache service ?

Bhargav_314 — Fri, 09 Feb 2024 15:46:32 GMT

Hi @kalle_lahtinen

Thanks, i have muted that request as a temporary solution and edited my post to hide the domain information.