https://community.dynatrace.com/t5/Open-Q-A/Problem-with-ActiveGate-SSL-certificate/m-p/239412#M31449 <P>Hello friends, I am trying to install OneAgent on a redhat 7.9 server but I am getting error messages related to SSL certificates. It should connect with ActiveGate but it is not possible to share evidence of the errors obtained.</P> <P>&nbsp;</P> <P>DispatcherPeriodicMessageCenter::sendHeartbeatMessage: Heartbeat failed: Try again.<BR />2024-03-04 19:18:56.588 UTC [00002ddb] warning [comm ] Certificate check failed with cainfo from { serverCAInfo: [/opt/dynatrace/oneagent/agent/conf/ruxitserverfull.pem, /var/lib/dynatrace/oneagent/agent/customkeys/custom.pem], proxyCAInfo: [] }<BR />2024-03-04 19:18:56.588 UTC [00002ddb] info [comm ] URL <A href="https://192.168.232.26:9999/communication" target="_blank" rel="noopener">https://192.168.232.26:9999/communication</A> not working (SSL certificate problem: self signed certificate) (occurred 14 times in the last 1h 0m 0s)</P> Wed, 03 Apr 2024 11:07:36 GMT Glionel1985 2024-04-03T11:07:36Z https://community.dynatrace.com/t5/Open-Q-A/Problem-with-ActiveGate-SSL-certificate/m-p/239412#M31449 <P>Hello friends, I am trying to install OneAgent on a redhat 7.9 server but I am getting error messages related to SSL certificates. It should connect with ActiveGate but it is not possible to share evidence of the errors obtained.</P> <P>&nbsp;</P> <P>DispatcherPeriodicMessageCenter::sendHeartbeatMessage: Heartbeat failed: Try again.<BR />2024-03-04 19:18:56.588 UTC [00002ddb] warning [comm ] Certificate check failed with cainfo from { serverCAInfo: [/opt/dynatrace/oneagent/agent/conf/ruxitserverfull.pem, /var/lib/dynatrace/oneagent/agent/customkeys/custom.pem], proxyCAInfo: [] }<BR />2024-03-04 19:18:56.588 UTC [00002ddb] info [comm ] URL <A href="https://192.168.232.26:9999/communication" target="_blank" rel="noopener">https://192.168.232.26:9999/communication</A> not working (SSL certificate problem: self signed certificate) (occurred 14 times in the last 1h 0m 0s)</P> Wed, 03 Apr 2024 11:07:36 GMT https://community.dynatrace.com/t5/Open-Q-A/Problem-with-ActiveGate-SSL-certificate/m-p/239412#M31449 Glionel1985 2024-04-03T11:07:36Z https://community.dynatrace.com/t5/Open-Q-A/Problem-with-ActiveGate-SSL-certificate/m-p/239446#M31450 <P>Please check if you have a proxy between the oneagent and the activegate .</P><P>You can add you own certificate.<BR /><A href="https://docs.dynatrace.com/docs/shortlink/activegate-configuration-ssl" target="_blank">https://docs.dynatrace.com/docs/shortlink/activegate-configuration-ssl</A></P> Mon, 11 Mar 2024 07:35:07 GMT https://community.dynatrace.com/t5/Open-Q-A/Problem-with-ActiveGate-SSL-certificate/m-p/239446#M31450 PacoPorro 2024-03-11T07:35:07Z