topic Re: Activegate cluster down/offline will be affected on mobile app that monitoring (DEM) in Open Q&A

ActiveGate cluster down/offline will be affected on mobile app that monitoring (DEM)

AskMe-Solutions — Wed, 03 Apr 2024 10:38:19 GMT

Hi,

If Activegate cluster down or offline, then mobile app that we are monitoring will have any affected?

Re: Activegate cluster down/offline will be affected on mobile app that monitoring (DEM)

Babar_Qayyum — Tue, 26 Mar 2024 08:29:00 GMT

Hello @AskMe-Solutions

Yes, you will lose the monitoring, and Synthetic monitoring will also be affected.

Regards,

Babar

Re: Activegate cluster down/offline will be affected on mobile app that monitoring (DEM)

Patrick_H — Tue, 26 Mar 2024 08:47:31 GMT

If the mobile agent can't connect to an AG it will keep the already captured data for 10 minutes and discard if no connection to an AG was possible in that time. If the AG is offline at app start the agent will try to re-connect and restart capturing of data on any app start or after every 2 hours if app was not terminated and is in the foreground.
TLDR: while AG is offline no data is reported, when it is back again agents will start capturing again too

Re: Activegate cluster down/offline will be affected on mobile app that monitoring (DEM)

AskMe-Solutions — Tue, 26 Mar 2024 09:39:04 GMT

Thank for your information.

Re: Activegate cluster down/offline will be affected on mobile app that monitoring (DEM)

AskMe-Solutions — Tue, 26 Mar 2024 09:45:27 GMT

Thank for your information.

Re: Activegate cluster down/offline will be affected on mobile app that monitoring (DEM)

AskMe-Solutions — Tue, 26 Mar 2024 10:45:48 GMT

I have two more questions.

1. Bandwidth from Activegate cluster to Managed server have maximum size? if have how much size it is?

2. In case Activegate cluster can't connect to Managed server it will be collect cached 10 min also?

Thanks