topic Re: How to configure "Custom service detection' ? in Open Q&A

How to configure "Custom service detection' ?

Sij — Sat, 20 Apr 2024 09:00:30 GMT

According to the documentation, to set up custom service and custom messaging service, it's instructed to:

Navigate to Settings > Service detection > Custom service detection.

(https://docs.dynatrace.com/docs/platform-modules/applications-and-microservices/services/service-detection-and-naming/service-types/define-messaging-services ) & https://university.dynatrace.com/ondemand/course/26893/video/23392?content=overview&section=23609 )

However, in the view below, I can't locate custom service detection or custom message detection. Can you please assist me in configuring custom messaging

Re: How to configure "Custom service detection' ?

sattilas — Sat, 20 Apr 2024 17:34:05 GMT

Hi Sij,

You are in the right place, it should be there.

Most probably you can not see it, because you do not have permission to it.

Please check: https://docs.dynatrace.com/docs/manage/access-control/manage-user-permissions-policies
Custom service detection is in:
Schema ID: builtin:settings.custom-service-detection
Schema groups: group:service-detection
The schema ID and schema groups can be used in policies to provide full access to this settings page. Both 'settings:objects:write' and 'settings:objects:read' are required. Read-only access is not supported.

Best,
Attila

Re: How to configure "Custom service detection' ?

PierreGutierrez — Mon, 22 Apr 2024 01:18:54 GMT

Hi @Sij

Normally you should not have problems viewing or accessing the section: "custom service detection"

In all the Dynatrace SaaS environments that I have seen, they do not limit access to that option, however, if you are not a full Dynatrace administrator, they may be limiting your access due to policies.

The 2 ways I know to access that option are:

1.-Settings > Service detection > Custom service detection.

2.- From the Service / click in the arrow / Custom services setting

I hope that help you!! 🎯💪

Re: How to configure "Custom service detection' ?

Sij — Wed, 24 Apr 2024 04:44:22 GMT

Yes. It's due to lack of necessary privileges. Thanks for your help @PierreGutierrez and @sattilas