topic Re: Required memory for OneAgent update system notifications in Open Q&A

Required memory for OneAgent update system notifications

mmevanson — Wed, 03 Apr 2024 10:40:05 GMT

Greetings,

I am currently looking at System Notifications and see many of our agent upgrades failing due to required memory. However, I don't understand the message, since it indicates that it has enough memory to cover the 200MB requirement.
Agent Update - Please check available memory on host_x Required memory: 200 MB, available: 14373 MB.

Why would it report a required memory issue when there is plenty available?

Thanks in Advance. Matt

Re: OneAgent Update System Notifications - required memory

AntonPineiro — Mon, 25 Mar 2024 18:30:30 GMT

Hi,

You have here requirements for updates:

You can raise support ticket attaching OneAgent diagnostics.

Best regards

Re: OneAgent Update System Notifications - required memory

mmevanson — Mon, 25 Mar 2024 18:39:46 GMT

Thanks, but this message is actually talking about Memory and not Disk Usage. The Disk Usage message makes sense.

Re: OneAgent Update System Notifications - required memory

AntonPineiro — Tue, 26 Mar 2024 07:54:49 GMT

Hi,

I would raise a support ticket.

Best regards

Re: OneAgent Update System Notifications - required memory

Yosi_Neuman — Sat, 30 Mar 2024 08:42:57 GMT

Hi @mmevanson,

Did you get any updates from support that you can share with us here about this issue?

Which OA version update fire those error messages and on what platform?

Thanks in advance for your information

Yos

Re: Required memory for OneAgent update system notifications

mmevanson — Fri, 26 Apr 2024 12:46:32 GMT

I was told that a fix would be in future OA versions.

Re: Required memory for OneAgent update system notifications

PierreGutierrez — Sun, 28 Apr 2024 03:25:58 GMT

Hi @mmevanson
Do you have a ticket or link with that response from the Dynatrace team that you can share with us?

Re: Required memory for OneAgent update system notifications

mmevanson — Mon, 06 May 2024 17:03:15 GMT

System Notifications and Memory Error – Dynatrace

It is Ticket #302794
Per DT:
For Host in NonProd:

I have reviewed the issue with our R&D team. Our developers have already identified the problem and are actively working to resolve it as soon as possible with an upcoming release.