topic Re: NPCAP OneAgent writing a 1GB .etl network trace log in C:\Temp regularly that is affecting my DR Repplication in Open Q&A

NPCAP OneAgent writing a 1GB .etl network trace log in C:\Temp regularly that is affecting my DR Repplication

LuisAntonioRuiz — Thu, 11 Apr 2024 16:07:04 GMT

I have a VMWare hosted virtual machine that is in DR Replicaiton. It fails regularly to maintain the replication given that there is a 1 GB network trace log .etl file that gets written to C:\Temp every week or two. I was able to identify the file being created by Npcap OneAgent which is owned by Dynatrace. I also learned Npcap OneAgent is part of the OneAgent install package and is used to monitor network.

What I do not understand is, while Npcap OneAgent is installed everywhere I have Dynatrace, why is this particular server writing that file. The name of the file is C:\Temp\source_[IP Address of the Host].etl

Re: NPCAP OneAgent writing a 1GB .etl network trace log in C:\Temp regularly that is affecting my DR Repplication

fstekelenburg — Thu, 06 Jun 2024 07:33:20 GMT

This question deserves an answer. @LuisAntonioRuiz did you already opened a ticket/chat with support?

Re: NPCAP OneAgent writing a 1GB .etl network trace log in C:\Temp regularly that is affecting my DR Repplication

fstekelenburg — Thu, 06 Jun 2024 12:52:13 GMT

@Radoslaw_Szulgo, @Michal_Gebacki who would know how to answer this best?

Re: NPCAP OneAgent writing a 1GB .etl network trace log in C:\Temp regularly that is affecting my DR Repplication

lucas_hocker — Thu, 06 Jun 2024 15:02:30 GMT

Let’s definitely handle this through a support case. Please ask support to tag me on the case.