topic Re: Connect to Dynatrace using the OTLP gRPC protocol in Open Q&A

Connect to Dynatrace using the OTLP gRPC protocol

urwashi — Thu, 23 Nov 2023 15:28:32 GMT

At present I am trying to connect to Dynatrace using my Open Telemetry Collector. I need to use the OTLP gRPC protocol for my POC. The configuration I have used is as below:

`exporters:
  otlp:
    endpoint: https://{environmentid}.live.dynatrace.com/api/v2/otlp:4317
    wait_for_ready: false
    sending_queue:
      enabled: false
    tls:
      insecure: false
      insecure_skip_verify: true`

However I see the the below error when i run my collector using the config above

{"level":"warn","ts":1676323322.198344,"msg":"[core] [Channel #1 SubChannel #2] grpc: addrConn.createTransport failed to connect to {\n \"Addr\": \"rcv415883.live.dynatrace.com/api/v2/otlp:4317\",\n \"ServerName\": \"rcv41584.live.dynatrace.com/api/v2/otlp:4317\",\n \"Attributes\": null,\n \"BalancerAttributes\": null,\n \"Type\": 0,\n \"Metadata\": null\n}. Err: connection error: desc = \"transport: Error while dialing dial tcp: lookup rcv41584.live.dynatrace.com/api/v2/otlp: no such host\"","grpc_log":true}

Re: How to connect to Dynatrace using the OTLP gRPC protocol.

Julius_Loman — Tue, 14 Feb 2023 03:25:11 GMT

Your endpoint is not a valid URL. Remove the part :4317 as Dynatrace does not listen on a such port and in the URL the port goes after the hostname - if applicable.

Re: How to connect to Dynatrace using the OTLP gRPC protocol.

urwashis — Tue, 14 Feb 2023 13:35:59 GMT

Hi.

I changed endpoint as below

exporters: otlp: endpoint: https://{environmentid}.live.dynatrace.com:4317 wait_for_ready: false sending_queue: enabled: false tls: insecure: false insecure_skip_verify: true

and I get error from otel collector as below:

"level":"info","ts":1676381087.568085,"msg":"Started watching file from end. To read preexisting logs, configure the argument 'start_at' to 'beginning'","kind":"receiver","name":"filelog","pipeline":"logs","component":"fileconsumer","path":"/data/output-logs"} {"level":"warn","ts":1676381107.066672,"msg":"[core] [Channel #1 SubChannel #2] grpc: addrConn.createTransport failed to connect to {\n \"Addr\": \"rcv415883.live.dynatrace.com:4317\",\n \"ServerName\": \"rcv415883.live.dynatrace.com:4317\",\n \"Attributes\": null,\n \"BalancerAttributes\": null,\n \"Type\": 0,\n \"Metadata\": null\n}. Err: connection error: desc = \"transport: Error while dialing dial tcp 34.199.215.244:4317: i/o timeout\"","grpc_log":true}

and when I removed the port from endpoint such as below:

exporters: otlp: endpoint: https://{environmentid}.live.dynatrace.com

Then I get error as below

{"level":"info","ts":1676381289.5264444,"msg":"Starting stanza receiver","kind":"receiver","name":"filelog","pipeline":"logs"} {"level":"warn","ts":1676381289.5262246,"msg":"[core] [Channel #1 SubChannel #2] grpc: addrConn.createTransport failed to connect to {\n \"Addr\": \"rcv415883.live.dynatrace.com\",\n \"ServerName\": \"rcv41584.live.dynatrace.com\",\n \"Attributes\": null,\n \"BalancerAttributes\": null,\n \"Type\": 0,\n \"Metadata\": null\n}. Err: connection error: desc = \"transport: Error while dialing dial tcp: address rcv41584.live.dynatrace.com: missing port in address\"","grpc_log":true}

Re: How to connect to Dynatrace using the OTLP gRPC protocol.

Julius_Loman — Tue, 14 Feb 2023 15:59:02 GMT

Ok, if it requires the port, so try

https://{environmentid}.live.dynatrace.com:443/api/v2/otlp

Re: How to connect to Dynatrace using the OTLP gRPC protocol.

urwashis — Tue, 14 Feb 2023 16:33:08 GMT

When I tried the endpoint as you suggested, i.e.

https://{environmentid}.live.dynatrace.com:443/api/v2/otlp

I get below error:

{"level":"warn","ts":1676392138.4155657,"msg":"[core] [Channel #1 SubChannel #2] grpc: addrConn.createTransport failed to connect to {\n \"Addr\": \"rcv415883.live.dynatrace.com:443/api/v2/otlp\",\n \"ServerName\": \"rcv415883.live.dynatrace.com:443/api/v2/otlp\",\n \"Attributes\": null,\n \"BalancerAttributes\": null,\n \"Type\": 0,\n \"Metadata\": null\n}. Err: connection error: desc = \"transport: Error while dialing dial tcp: address tcp/443/api/v2/otlp: unknown port\"","grpc_log":true}

Re: How to connect to Dynatrace using the OTLP gRPC protocol.

alexander_dt — Fri, 24 Feb 2023 07:27:26 GMT

I am afraid, gRPC is currently not yet supported.

https://www.dynatrace.com/support/help/extend-dynatrace/opentelemetry/opentelemetry-traces/opentelemetry-ingest

Only export format OTLP/HTTP binary Protobuf from OpenTelemetry is supported

Re: How to connect to Dynatrace using the OTLP gRPC protocol.

Krishi — Mon, 23 Oct 2023 08:30:07 GMT

Is gRPC supported in Dynatrace now?

I used the URL :

https:// {environmentid}.live.dynatrace.com/api/v2/otlp/v1/traces and created an access token to ingest OTLP

Authorization: 'Api-Token dt0c01.4*************.f**********************'

I could not see any traces in DynaTrace.

Re: Connect to Dynatrace using the OTLP gRPC protocol

JeanBlanc — Wed, 14 Aug 2024 09:18:07 GMT

Hello here 🙂
Any news about gRPC compatibility ?

Re: Connect to Dynatrace using the OTLP gRPC protocol

36Krazyfists — Thu, 05 Sep 2024 13:54:20 GMT

Isn't this it:

Transform OTLP gRPC - Dynatrace Docs