topic Re: Exclude Process unavailable alerts from old pods in Open Q&A

Exclude Process unavailable alerts from old pods

erh_inetum — Wed, 16 Oct 2024 05:55:07 GMT

Hi,

We are getting this kind of problems:

But it's not really an issue.

When a new deployment is done, current active pods are stopped and new pods are started. So the name of the processes change and Dynatrace detects as that the process is stopped but it's not true because the same one is started in another pod:

We want to monitor the availability of the process group, which is the same for all processes. But we don´t want to receive this kind of alerts.

Is any way to get that?

Thanks in advance.

Regards,

Elena.

Re: Exclude Process unavailable alerts from old pods

StrangerThing — Thu, 10 Oct 2024 17:43:42 GMT

You could maybe use this setting instead of alerting if any process becomes unavailable.

Re: Exclude Process unavailable alerts from old pods

erh_inetum — Fri, 11 Oct 2024 04:08:43 GMT

Hi,

Thanks a lot for your answer.

We have enabled this configuration at process group level. And we want to receiving and alert when the process it's unavailable. But not when a pod is stopping a pod and a new one is starting because it's a controlled situation.

Is it possible to get that? Any ideas?
Thanks again.
Regards,
Elena.

Re: Exclude Process unavailable alerts from old pods

KIKON — Fri, 11 Oct 2024 06:36:54 GMT

Two options.

1. deactivate process unavailable and create a similar custom alert with other priority, informational for example.

2. Launch maintenance windows for supress problems only in lapse period of deployment.

Re: Exclude Process unavailable alerts from old pods

erh_inetum — Mon, 14 Oct 2024 08:16:37 GMT

Hi Enrique,

The option 2 proposed works.

Thanks you so much!

Regards,

Elena.