topic Re: What is the preferred source of business events? in Open Q&A

What is the preferred source of business events?

GosiaMurawska — Tue, 29 Oct 2024 14:14:18 GMT

From a user perspective, which data source should I choose?

Re: What is the preferred source of business events?

gary_kaiser — Tue, 29 Oct 2024 14:14:40 GMT

Each data source has unique benefits. Here are a few factors that can help to influence your choice:

OneAgent offers a “no-code” solution to extracting business data from application payloads, prioritizing business data to ensure lossless precision. For supported technology stacks, this is usually the best solution.

Log files are a common source of business data. It’s possible that the business data for your use case already exists in a log file, especially if you are migrating your use case to Dynatrace. You can also ask your development team to log the data you need.

The business event API offers a flexible way to ingest business data from external systems, including SaaS solutions. The API expands coverage to environments where OneAgent or log files are not suitable.

Dynatrace RUM technologies, including web RUM, mobile RUM, and OpenKit, can send business events from monitored user sessions. RUM business events are used to support or complement user-centric use cases.