zDC - error locating the agent

rmdooley1 — Wed, 11 Dec 2024 07:51:54 GMT

Initial product installation:

ZDC065I zDC INITIALIZATION SUCCESSFUL. RETCODE=00/00 1.303.3
+ZDC996E Wrt2-Unexpected zLocal Agent termination 1FE00F86 00000000 00000000 E01FF07A
+ZDC996E Wrt2-Unexpected zLocal Agent termination 1FE00F81 00000000 E01FF07A E01FF07F
+ZDC996E Wrt2-Unexpected zLocal Agent termination 1FE00F7C E01FF07A E01FF07F E01FF084
+ZDC996E Wrt3-zLocal retries exhausted, check ZDC spool, zLocal .log, zRemote .log for errors. Abort
BPXP018I THREAD 16D1800000000003, IN PROCESS 50332513, ENDED 179
WITHOUT BEING UNDUBBED WITH COMPLETION CODE 0013E000
, AND REASON CODE 00000000.
IEF450I DYNATRAC DYNATRAC - ABEND=S000 U0103 REASON=00000000 183
TIME=12.36.00

--------------------------------------------------

Ýnative¨ Dynatrace Bootstrap Agent 1.1.3
Ýnative¨ Could not read persisted endpoint urls: EDC5129I No such file or directory.
Ýnative¨ Log file is /XYZ/dynatrace/log/dt_SYSC_bootstrap_50332421.0.log
Ýnative¨ Configured to not download module - loading local module
Ýnative¨ Start loading local agent binary
Ýnative¨ Failed to load agent binary
Ýnative¨ getZAgentService: DSO load failed - EDC5205S DLL module not found.

------------------------------------------

Q125894:/XYZ/dynatrace/agent/lib64: ls -l
total 18576
-rwx--x--x 1 DYNATRAC STCGRP 9494560 Dec 6 13:58 dtzagent

------------------------------------------

ZDCSYSIN: (Company sensitive info replaced w/ XYZ)

DTAGTCMD(/XYZ/dynatrace/agent/lib64/dtzagent
nobootstrap=false
name=SYSC
zremoteagent=XYZ.company.com:)

-------------------------------------------

OMVS INFORMATION
----------------
UID= 0000000033
HOME= /XYZ/dynatrace
CPUTIMEMAX= NONE
ASSIZEMAX= NONE
FILEPROCMAX= NONE
PROCUSERMAX= NONE
THREADSMAX= NONE
MMAPAREAMAX= NONE

Re: zDC - error locating the agent

Peter_Youssef — Sat, 14 Dec 2024 09:37:38 GMT

Hi @rmdooley1

It depends actually on the technology you're seek monitoring:

Ensure the connection is established properly between the technology you're seek monitoring and Dynatrace clusters.

Based on the actual technology you can proceed with default installation or customized as per the attached resources.

Mainly Point 1 && 2 referring to the raised concern.

Hoping it helps.

KR,

Peter

topic zDC - error locating the agent in Open Q&A

zDC - error locating the agent

Re: zDC - error locating the agent