topic Re: we need these requirements to show on the dashboard do we have any metrics for mail exchange that covers these metrics in Open Q&A

we need these requirements to show on the dashboard do we have any metrics for mail exchange that covers these metrics

Abidyaseen — Thu, 19 Dec 2024 10:04:34 GMT

we need these requirements to show on the dashboard do we have any metrics for mail exchange that covers these metrics we tried a dynatrace support ticket but no luck

Mailbox Database Monitoring		Available disk space – the growth of the database and transaction log files cannot always be predicted. Sometimes you run out of disk space when you don’t expect it. Additionally, when your database grew, simple movement of mailboxes to another database on different disk won’t allow you to release the free space (the database remains the same size).
Problems when the database disk is full	Mailboxes within this database don’t function.
Database status	Admin shall be notified when the database state become Unmount. Besides, in case you have database availability group (DAG), ensure that unexpected fail overs of databases from one server to another are recorded and alerts are sent. Don’t ignore the status of the passive database copies, they always should have Healthy status (especially if you have only two copies of the database).
Database Operations Read/Write Latency	If the latency becomes too high, disk drive IOPS probably can’t cover the current workload. Microsoft provides significant amount of counters
DAG-specific Parameters	In case you have DAG, monitoring of additional metrics should be considered. Database replication copy queue length demonstrates the replication health – if the queue is too long, there could be network or disk I/O issues. Witness server and alternate witness server availability should also be monitoring to ensure that in case of disaster the cluster acts as expected.

Re: we need these requirements to show on the dashboard do we have any metrics for mail exchange that covers these metrics

AntonPineiro — Thu, 19 Dec 2024 10:14:18 GMT

Hi,

Which database are you talking? SQL Server? Exchange Server?

You have a Microsoft Exchange Server extension. You can see there metrics covered.

Best regards

Re: we need these requirements to show on the dashboard do we have any metrics for mail exchange that covers these metrics

Abidyaseen — Thu, 19 Dec 2024 10:18:01 GMT

A request from my client for the Exchange Mail Server dashboard. I’ve already created a dashboard which includes tiles for infrastructure, services, traffic, and network details.

However, the client has requested that database details be included on the same dashboard. The database in this case is part of the Exchange application itself and not a separate database. I also have an extension configuration running.

Could you guide me on:

How to add database-related tiles to this dashboard?
Steps to ensure database details start appearing within the dashboard once added.
and the metrics that i mentioned is what they want

Re: we need these requirements to show on the dashboard do we have any metrics for mail exchange that covers these metrics

Peter_Youssef — Thu, 19 Dec 2024 11:46:49 GMT

Hi @Abidyaseen

Regarding related metrics you can address it directly under Metrics and Data Explorer as well, select the required metrics and add it to the target dashboards.
In case you need to receive alerts in a customized manner, feel free to create metric events based on the selected metrics.
Also through the topology model you can create a customized entity selectors for the monitored entities for further complex correlations.

References:

Similar case:

https://community.dynatrace.com/t5/Extensions/MS-exchange-MAPI-connection-metrics/m-p/232269

Hoping it adds value.

BR,

Peter

Re: we need these requirements to show on the dashboard do we have any metrics for mail exchange that covers these metrics

AntonioSousa — Thu, 02 Jan 2025 12:00:50 GMT

@Abidyaseen,

You should be able to do this with WMI. ESE & DAG metrics are available through this method.

You can even fork the existing Exchange extension to include them.

Re: we need these requirements to show on the dashboard do we have any metrics for mail exchange that covers these metrics

Abidyaseen — Thu, 09 Jan 2025 07:38:29 GMT

Hi Antonio

thanks for your response can you guide a little more how can we acheive this using WMI as i have checked with the client they are getting these metrics using solar winds using WMI how can we replicate it in the same way in dynatrace

Re: we need these requirements to show on the dashboard do we have any metrics for mail exchange that covers these metrics

AntonioSousa — Fri, 10 Jan 2025 11:54:05 GMT

@Abidyaseen,

I would start with some basic knowledge about EF2 extensions: https://www.youtube.com/watch?v=2P9hV3jbq9s&pp=ygUNZHluYXRyYWNlIHdtaQ%3D%3D

Then, download the exchange extension, and look into the extension.yaml
You can then "fork" the extension and include your own queries/keys

If this is overwhelming , start with a more basic WMI extension. This is a good start: https://docs.dynatrace.com/docs/ingest-from/extensions20/data-sources/wmi-extensions/wmi-tutorial